Administrative Support Iv

3 weeks ago


Edmonton, Canada Alberta Health Services Full time

**Your Opportunity**:
Working within a collaborative team environment, this Administrative Support IV - Benefit and Pension Assistant position is recognized as a key role in HR Shared Services to effectively administer pension and benefit policies, contracts, programs, and procedures. The incumbent is expected to provide administrative support across Alberta Health Services in matters that are critical for the timely and accurate processing and administration of the pension and benefit plans. The incumbent is also responsible for participating in executing and supporting the team’s quality assurance processes, reconciliations, and audits to ensure data integrity and accuracy. They provide a high level of customer service to employees, colleagues and team members, and other internal stakeholders. As part of the Pension and Benefit Administration teams, they will have the knowledge and ability to perform daily processing tasks related to benefits, retirements, terminations, enrolments, buybacks and other legislated and policy driven requirements. They will also have the ability to perform tasks related to Year End processing, record correction, reconciliation and audits. Trouble shoot anomalies and ensure complex or unusual pension and benefit issues, as well as decisions requiring changes to establish policies, regulations, or processes, are escalated to the Senior Advisors. Communicates and interacts with the Pension and Benefits Administration teams, and other HRSS teams to ensure business processes are aligned.

**Description**:
As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support IV
- Union: AUPE GSS
- Unit and Program: Benefits and Pension, HR Shared Services
- Primary Location: Seventh Street Plaza
- Location Details: Eligible to work remotely within Alberta
- Multi-Site: Not Applicable
- FTE: 0.00
- Posting End Date: 07-FEB-2024
- Employee Class: Casual/Relief
- Date Available: 26-FEB-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: Varies
- Shifts per cycle: Varies
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $26.07
- Maximum Salary: $31.68
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Some post-secondary education.

**Additional Required Qualifications**:
Previous experience working in benefits and pension. Strong interpersonal, effective communication and organizational skills are required. Working knowledge of Microsoft Office Suite is also required with proficiency in Excel functions (i.e., VLOOKUP). Ability to function independently in a high demand, multi-tasking environment.

**Preferred Qualifications**:
Strong analytical, problem solving and issue resolution skills, along with strong math skills is an asset. Ability to function independently in a high demand, multi-tasking environment is beneficial.



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