Quality Assurance Manager

3 months ago

Montréal QC, Canada Camp Systems International Inc. Full time

**Overview**

CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.

CAMP’s relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.

CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio. CAMP offers the opportunity to be a part of this thriving industry providing stability and a rich 50+ year history.

**Job Summary**

CAMP is currently seeking a Quality Assurance Manager to be located in our Wichita Kansas, Savannah Georgia, Ronkonkoma, New York, Merrimack, NH or Montreal office.

**Responsibilities**
- Lead the QA team to achieve quality objectives and ensure the delivery of high-quality products and services to our clients.
- Develop and maintain the QMS in compliance with aviation industry standards, including ISO 9001 and AS9100.
- Oversee internal and external audits, ensuring that all procedures and services meet stringent quality requirements.
- Drive quality escape resolution forward including root cause, corrective action and follow-up in accordance with corresponding SLAs.
- Implement continuous improvement initiatives based on data-driven analysis, root cause investigation, and industry best practices.
- Manage and mentor QA team members, fostering an environment of continual professional growth and expertise in quality assurance.
- Work cross-functionally with operations, customer support, and other departments to integrate quality assurance methodologies throughout the organization.
- Report directly to upper management with regular updates on QMS performance, audit outcomes, and quality metrics.

**Requirements**:

- Bachelor’s degree in Quality Management, Aerospace Engineering, or related field. Master's preferred.
- Minimum of 7 years' experience in a QA management role, specifically within the aviation or aerospace sector.
- Certifications such as Certified Quality Manager (CQM), Certified Quality Auditor (CQA), or equivalent are highly desirable.
- Strong working knowledge of aviation industry regulatory requirements and quality management systems.
- Exceptional leadership skills with a record of developing effective QA teams.
- Demonstrated ability to drive continuous improvement and implement strategic quality plans.
- Superb communication, organizational, and analytical skills.
- Ability to manage multiple projects and responsibilities simultaneously.

CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

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