Product Delivery Supervisor

1 month ago

PointeClaire, Canada SynAxiom Full time

**Responsibilities**:

- **Lead Product Delivery**:

- Oversee the entire product delivery process, ensuring smooth execution from planning to deployment.
- Coordinate between technical teams, product managers, and clients to ensure alignment on delivery goals and timelines.
- Monitor and track delivery milestones, making adjustments to schedules as necessary.
- **Quality Assurance Oversight**:

- Maintain a strong focus on quality throughout the delivery process by implementing QA best practices.
- Ensure that all features and releases are tested rigorously for bugs, performance, and usability before they are delivered to clients.
- Collaborate with QA engineers to create and maintain automated testing pipelines where necessary.
- **Risk Management**:

- Identify potential delivery risks, quality issues, or blockers early on, and work with relevant teams to mitigate them.
- Ensure any defects or issues raised during testing are addressed before final release.
- **Cross-Functional Collaboration**:

- Work closely with the product and development teams to ensure that all technical requirements are met.
- Communicate effectively with clients, providing regular updates on delivery progress and quality checks.
- **Documentation and Reporting**:

- Maintain thorough documentation of delivery processes, quality standards, and release notes.
- Provide regular reports on delivery and quality metrics to senior management.
- **Continuous Improvement**:

- Proactively identify areas for improvement in the product delivery process, including opportunities to enhance quality assurance.
- Implement process improvements that reduce defects and streamline delivery timelines.

**Qualifications**:

- **Experience**:

- 3-5 years of experience in product delivery, with at least 2 years in a supervisory or leadership role.
- Proven experience in quality assurance and the ability to create and maintain QA processes.
- **Technical Skills**:

- Strong understanding of delivery methodologies and project management tools.
- Familiarity with QA tools and frameworks for both manual and automated testing.
- Experience with CI/CD pipelines, version control systems, and release management.
- **Soft Skills**:

- Excellent leadership and team management skills, with the ability to motivate and guide cross-functional teams.
- Strong communication skills, with the ability to convey technical and project-related information clearly to both technical and non-technical stakeholders.
- Exceptional problem-solving abilities and attention to detail, with a proactive approach to identifying and addressing issues.

**General Skills We Value**:

- **Excellent Communication**: Clear verbal and written communication skills to effectively collaborate across global teams.
- **Problem-Solving**: Ability to analyze complex issues and develop innovative solutions.
- **Adaptability**: Open to learning and embracing new technologies, methodologies, and ways of working.
- **Teamwork**: A collaborative spirit that contributes to a positive and productive team environment.
- **Time Management**: Efficient in managing workload and meeting project deadlines.
- **Attention to Detail**: Focused on quality, ensuring high standards are met in every aspect of the work.
- **Initiative**: Proactive in identifying areas for improvement and suggesting solutions.
- **Cultural Sensitivity**: Ability to work effectively in a diverse, global team.

**Why Join the NIVOMAX Team?**:

- Collaborative Environment: Work with a team that values creativity, mutual support, and a shared vision of pushing technological boundaries.
- Professional Growth: Access opportunities for mentorship, continuous learning, and career progression within a forward-thinking company.
- Competitive Compensation: Enjoy attractive contract terms with performance-based incentives, including eligibility for bonuses for high-achieving contributors, all while benefiting from the flexibility to work from anywhere.
- Impactful Work: Contribute to a platform used by industry leaders, making a tangible difference in the aviation and technical documentation fields.

We are looking for team members who are not only technically proficient but also excel in estimating effort, meeting deadlines, and communicating effectively within a collaborative environment. Your ability to assess tasks realistically, manage your time efficiently, and engage in open communication is essential to our team’s success.

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