Logistics Coordinator
4 days ago
Rove Concepts is currently on the search for a Logistics Coordinator to join our growing team. We are looking for a meticulous individual with an enthusiastic and motivated personality to help our business grow.
**What you'll do**:
- Work together with the Logistics Coordinator in shipping orders out and day-to-day tasks related to the department
- Liaise between the customer care team members and carrier representatives on individual files to resolve any shipping issues and/or inquiries
- Work and follow up with carriers to determine estimated shipping times and dates and relay them to related parties
- Ensuring customer service team and logistics partners have a quick response time by staying on top of your assigned tickets, with same-day ticket review
- Demonstrating conflict resolution and interpersonal skills in order to help the customer service team find the best solutions for the customers
- Be the in-house go-to person for the Logistics team regarding processes and procedures
- Assist in documentation and organization of departmental information
- Other ad hoc duties may apply
- Must speak English fluently
- **Work hours: Monday to Friday 2.30pm-11pm (PST). The first 2 weeks of training will be between Monday to Friday 12pm-8pm (PST).**
**What you'll need**:
- 2+ years in customer service and/or in an office environment
- A post-secondary degree, certificate, diploma or equivalent; concentration in transportation logistics, operations or similar as an asset
- An interest in Logistics of an eCommerce business;
- Excellent communication skills, both written and verbal
- Extreme detail-orientation and great multi-tasking skills with the ability to prioritize
- Able to analyze data, utilize problem-solving skills, and recommend solutions
- Able to balance being self-managed and being part of a team
- Personal interest in the furniture or design industry an asset
**What we're offering**:
- Rocketing growth - yours and ours. At Rove Concepts, there are lots of opportunity for personal and professional growth. That's because we believe in developing, investing, and promoting from within
- Casual and open work environment
- Competitive salary and benefits package with 3 weeks’ vacation to start
- We are a dog-friendly office space
- Regular social events with a great team culture
- Work with a high-performing team of people who are passionate about their contributions
**Benefits**:
- Extended health care
- Vacation & paid time off
- Vision care
- Dental care
- Casual dress
- Company events & social hours
The career you've been waiting for is here If you have a passion for growth, believe in teamwork, and have the courage to innovate, then it's time you join our team.
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