Technical Support and Trainer
4 weeks ago
**Position based in Montréal
- Quebec - BILIGUAL FRENCH / ENGLISH**
**Canadian permanent resident visa required**
STEEL PROJECTS is a French company that has been editing and marketing software solutions for steel manufacturers since 1994. We offer a complete, digitalized and optimized management of steel fabricators’ workshops, Industry 4.0 compatible Today, our ambition is to remain one of the world leaders in this field.
Although Steel Projects is a human-sized company, it is also a global company. Our head office is based in France, south of Lyon, and we also have offices in the United States, Canada, Brazil, Italy and Spain. In addition, we are close to our customers all over the world thanks to the network of Ficep subsidiaries. Finally, more than 2,000 customers in over 90 countries have placed their trust in us since the company was founded in 1994
Join our North America’s team
**Job area**:
This position entails traveling to Steel Shops all around the US and Canada to implement our software solution. There is also the opportunity for international travel. When not traveling, you will be in a customer support role. Support will involve assisting customers with software issues, remote installations, remote training, version testing, and other responsibilities as they become available.
**Responsibilities**:
- Great Attitude
- Flexibility
- Software installation, configuration, and implementation
- Software training
- Customer feedback gathering and reporting to product management
- Customer Service/Support minded
**Skills required**:
- Problem solver
- Good communication skills (public speaking a plus)
Spoken and written English and French required; Spanish is a +
- Mechanical Aptitude
- Excellent Computer Aptitude
**Travel**:
- Opportunities to travel around North America and Europe
- Travel rate could reach 40% to 50%
- A valid passport and driver’s license is a requirement
**Education and Experience Preferred**:
- freshly graduated or with 2 years of IT experience
- A bachelor’s degree helps
- Experience in the structural steel industry, with CNC machine tools, Experience of enterprise software such as ERP, PLM, MIS, etc. will help
- Software installation and trouble shooting
- SQL Server
- Microsoft Office suites and Tools
- Teaching/training others to use software, hardware, etc.
**Salary**:
- Commensurate with experience
- Competitive benefits package
**Other**:
- Must pass background check
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- French (required)
Work Location: One location
-
Technical Support and Trainer
2 weeks ago
Québec, Quebec, Canada Cansel Full timeWho we are?Helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability.Position SummaryIn this role, you will... Attend sales calls with Account Managers and sales professionals Perform technical sales presentations Conduct product training in a classroom environment and/or online Provide product...
-
Safety Trainer
2 weeks ago
Québec, Quebec, Canada SPI Health and Safety Full timeSafety Trainer - Confined Space, Lock out/Tag out, Work at Height Blainville, QC, Canada Req # Wednesday, June 5, WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. We are people with GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The...
-
Safety Trainer
2 weeks ago
Québec City, Canada SPI Health and Safety Full timeSafety Trainer Blainville, QC, Canada Req # Wednesday, June 5, WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. We are people with GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health...
-
Technical Support and Trainer
2 weeks ago
Québec, Quebec, Canada STEEL PROJECTS CANADA - METAL ET PRODUCTIQUE Full time**Position based in Montréal Quebec BILIGUAL FRENCH / ENGLISH**Canadian permanent resident visa requiredSTEEL PROJECTS is a French company that has been editing and marketing software solutions for steel manufacturers since 1994. We offer a complete, digitalized and optimized management of steel fabricators' workshops, Industry 4.0 compatible Today, our...
-
Spécialiste, Formation Technique
3 weeks ago
Québec, Canada Rayonier Advanced Materials Full timeAbout RYAM RYAM’s intellectual property and manufacturing processes have been developed over 90 years, resulting in unique properties and very high quality and consistency. RYAM is consistently ranked among the nation’s top 50 exporters and delivers products to 79 ports around the world, serving customers in 20 countries across five continents. Develop...
-
Technical Support Advisor
2 weeks ago
Québec, Quebec, Canada BID Group Full timeThe Technical Support Advisor is a highly motivated tradesman managing the projects for the installation team. As a key team member of the technical team, you will be involved primarily in ensuring parts and materials are available for projects by reviewing blue prints, working with factory to schedule parts, verifying receipt of items, tracking and managing...
-
Safety Trainer
4 weeks ago
Québec City, Canada SPI Health and Safety Full timeSafety Trainer - Confined Space, Lock out/Tag out, Work at Height Blainville, QC, Canada Req # Wednesday, June 5, WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. We are people with GRIP : Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The...
-
L&d Specialist
1 week ago
Québec, Canada Medfar Full time**Company Description** Founded in 2010, MEDFAR Clinical Solutions revolutionizes healthcare with our MYLE Integrated Care platform, the first web-based electronic medical record (EMR) in Quebec. Trusted by 15,000 healthcare professionals daily, we impact over 20 million patients across North America. In 2023, we proudly earned a coveted spot on Deloitte’s...
-
Technical Support Specialist
2 weeks ago
Québec, Quebec, Canada ABB Schweiz AG Full timeTechnical Support SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...
-
Kinesiologist - Fitness Trainer
3 weeks ago
Québec, Canada CFMWS Full time**WHO WE ARE** CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and...
-
Installation Technical Support
3 weeks ago
Québec, Canada Dormakaba Group Full timeMontreal, Quebec, CA, QC H4P 2G7 Aug 18, 2023 **POSITION OVERVIEW** dormakaba is seeking an Installation Technical Support member to join our team. This position is responsible for providing installers support in identifying, analyzing and fixing “faults” of low to moderate complexity, which prevent users using with their Dormakaba Lodging systems,...
-
Global Technical Support Manager
2 weeks ago
Québec, Quebec, Canada Web Hosting Canada Full timeAnswering to the Director of Operations & Finance, the Global Technical Support Manager will be tasked with ensuring that all of WHC's customer support teams worldwide are delivering effective, timely and high quality technical support to Canadian entrepreneurs in French and English, 24/7.You will make a difference by- Managing multiple technical support...
-
Québec, Canada Cartus Full timeCartus is a global relocation company. We help Fortune 500 businesses relocate employees and their families. Cartus supports clients in over 190 countries.One of the many relocation services we provide is language training. Currently we have a need for experienced English and French Language trainers to deliver in-person lessons to our learners who relocated...
-
québec, Canada Cartus Full timeCartus is a global relocation company. We help Fortune 500 businesses relocate employees and their families. Cartus supports clients in over 190 countries.One of the many relocation services we provide is language training. Currently we have a need for experienced English and French Language trainers to deliver in-person lessons to our learners who relocated...
-
québec, Canada Cartus Full timeCartus is a global relocation company. We help Fortune 500 businesses relocate employees and their families. Cartus supports clients in over 190 countries. One of the many relocation services we provide is language training. Currently we have a need for experienced English and French Language trainers to deliver in-person lessons to our learners who...
-
québec, Canada Cartus Full timeCartus is a global relocation company. We help Fortune 500 businesses relocate employees and their families. Cartus supports clients in over 190 countries.One of the many relocation services we provide is language training. Currently we have a need for experienced English and French Language trainers to deliver in-person lessons to our learners who relocated...
-
Technical Analyst 4-support
4 weeks ago
Québec, Canada Oracle Full timeTechnical Analyst 4-Support-230001R0 **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** An Oracle Principal Weblogic and / SOA administrator is expected to possess strong infrastructure and consulting skills and contribute to the Middle-ware infrastructure setup, installation, configuration...
-
Technical Analyst 4-support
2 weeks ago
Québec, Quebec, Canada Oracle Full timeTechnical Analyst 4-Support-230001R0Applicants are required to read, write, and speak the following languages: EnglishPreferred QualificationsAn Oracle Principal Weblogic and / SOA administrator is expected to possess strong infrastructure and consulting skills and contribute to the Middle-ware infrastructure setup, installation, configuration and support....
-
Technical Client Support Specialist
2 weeks ago
Québec, Quebec, Canada Nuvollo Full timeJob description for client technical support specialistNuvollo is a fast growing cloud company focusing on managing and operating business critical systems such as Enterprise Resource Planning (ERP) requiring a high availability, secure, predictable environments. The Nuvollo environment fosters learning new technologies and provides opportunities for growth...
-
HVAC- Technical Support Engineer
1 month ago
Québec, Quebec, Canada Trane Technologies Full timeAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...