Planner, Research

6 months ago


Surrey, Canada Gartner Full time

**Description**:
The Conference Planner is responsible for planning and execution, registration and capacity management, delivery coordination and communication for virtual and in-person meetings. This individual serves as a liaison to internal partners across several business units and external vendors, as well as participates in project work to create better efficiency and value in the meeting services offered.

The Conference Planner position provides broad exposure to relationship building, vendor management, conference technologies, training and project management, and problem-solving skills.

**Responsibilities**:

- Manage the operational delivery of virtual meetings from start to finish including; registration set-up and management, coordination with internal stakeholders on delivery specifications, and day-of execution.
- Responsible for all aspects of in-person logístical conference planning, including, but not limited to, meeting space, catering, A/V, special event activities, vendor management, on-site execution and financial closeout.
- Train program partners on conference technology, conferences processes and resources (registration and delivery technologies, registration protocols and online resources).
- Identify and create new ways to engage with our audiences virtually using feedback on previous conferences/meetings to continue to enhance the customer experience.
- Seek and determine new operational efficiencies to drive further scale across a large volume of virtual and in-person meetings..
- Perform special projects to further meeting/conference product and workflow.

**Requirements**:

- Bachelor’s degree from accredited university
- Minimum 1+ years professional work experience
- Results-oriented drive and a solid work ethic
- Solid computer and analytical skills: proficiency Microsoft Office Suite (particularly Outlook, Word and Excel) and virtual conference delivery platforms (Webex and Zoom) preferred
- Proven experience working and communicating with senior executives
- Project management experience on detailed programs with multiple variables and dependencies
- 30 % Domestic and International Travel Required to both R&A Conferences as well as Destination, Evanta in and Symposium Conferences
- Strong interpersonal and relationship building skills especially with senior level professionals, cross-functionally and with vendor partners
- Creative, innovative and strategic thinker with a strong attention to detail
- Motivated team player with desire to learn and grow
- Excellent written/oral communication and presentations skills
- Effective problem solving, time management and organization skills
- Demonstrated ability to adapt, implement and manage change and strive for continuous improvement
- Ability to work well in ambiguous situations with little information or direction across multiple region

ConferencesOperations

**Who are we?**

At Gartner, Inc. (NYSE: IT), we deliver actionable, objective insight that drives smarter decisions and stronger performance on an organization’s mission-critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have over 19,500 associates globally that support over 15,000 client enterprises in more than 100 countries.

**What makes Gartner a great place to work?**

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a diversity of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

**What we offer**:
Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

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