Counter Sales Manager

2 weeks ago


Etobicoke, Canada Expert Staffing Solutions Full time

_Call: 437-425-3222_

**Responsibilities**:

- Enter customer quotes, orders, and returns into IMS's ERP system precisely as directed by the customer and management.
- Customers should receive correct information, and when necessary, troubleshoot
- Deliver the best service possible to customers while considering all available options, including involving peers and specialists to satisfy their expectations.
- Cooperate with coworkers in inside sales as well as with other company personnel and departments.
- Take part in and back up all inside sales campaigns.
- Build partnerships with suppliers that will result in favourable business conditions for Independent Mechanical Supply (higher margins and precise delivery dates).
- Establish connections with clients so that Independent Mechanical Supply becomes their top choice for material purchases.
- Enter customer quote requests, orders, and returns precisely into IMS's ERP system as instructed by the customer and management
- Give consumers accurate information, and troubleshoot as necessary
- Deliver the finest service possible to consumers while offering complete solution options that involve involving peers and other stakeholders.
- Work collaboratively with other divisions (Heating, Project Quotations, Order Desk, Warehouse) to ensure that orders and bids from clients are accurately and promptly fulfilled.
- To minimize the impact on the client and vendor while increasing profit for us, we coordinate customer returns with the customer and our vendors.
- Autonomous Mechanical

**Requirements**:

- 2 Years of Industry Experience (understanding of plumbing and heating products)
- High school diploma capable of successfully entering orders through a computer

**Job Types**: Full-time, Permanent

**Salary**: $24.00-$25.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: On the road


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