Counter Sales Manager
1 week ago
_Call: 437-425-3222_
**Responsibilities**:
- Enter customer quotes, orders, and returns into IMS's ERP system precisely as directed by the customer and management.
- Customers should receive correct information, and when necessary, troubleshoot
- Deliver the best service possible to customers while considering all available options, including involving peers and specialists to satisfy their expectations.
- Cooperate with coworkers in inside sales as well as with other company personnel and departments.
- Take part in and back up all inside sales campaigns.
- Build partnerships with suppliers that will result in favourable business conditions for Independent Mechanical Supply (higher margins and precise delivery dates).
- Establish connections with clients so that Independent Mechanical Supply becomes their top choice for material purchases.
- Enter customer quote requests, orders, and returns precisely into IMS's ERP system as instructed by the customer and management
- Give consumers accurate information, and troubleshoot as necessary
- Deliver the finest service possible to consumers while offering complete solution options that involve involving peers and other stakeholders.
- Work collaboratively with other divisions (Heating, Project Quotations, Order Desk, Warehouse) to ensure that orders and bids from clients are accurately and promptly fulfilled.
- To minimize the impact on the client and vendor while increasing profit for us, we coordinate customer returns with the customer and our vendors.
- Autonomous Mechanical
**Requirements**:
- 2 Years of Industry Experience (understanding of plumbing and heating products)
- High school diploma capable of successfully entering orders through a computer
**Job Types**: Full-time, Permanent
**Salary**: $24.00-$25.00 per hour
Flexible Language Requirement:
- French not required
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
**Education**:
- Secondary School (preferred)
**Experience**:
- Retail management: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: On the road
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