Insurance Client Relations Manager

4 weeks ago


Nisku, Canada Rural Municipalities of Alberta Full time

**Purpose**

Under the general direction of the Manager of Member Services, the Client Relations Manager supports the marketing and retention activities of the RMA Insurance.

**Responsibilities & Activities**:

- Responsible for the promotion of all RMA Insurance to current and potential non
- profit clients.
- Involved in the development and implementation of all marketing and retention plans for all Business Services units
- Investigate and research new business opportunities and revenue source

**RMA Insurance**
- Responsible for creating and implementing the RMA Insurance retention and marketing plan (in applicable territories)
- Increase overall awareness and market knowledge
- Identify and act upon new market development strategies

**Governance**
- Provide monthly activity reports back to the Manager of Member Services.

**Skills/Expertise Required**:

- Strong business acumen and ability to successfully communicate with multiple groups
- Proven track record of reaching marketing objectives Experience working with multiple teams on multiple projects Aptitude for dealing with members and suppliers
- Strong time management skills
- A level 2 Insurance license
- A willingness to take on leadership roles
- Ability to travel (clean drivers abstract)
- Meticulous attention to detail in all aspects of work, ensuring accuracy and completeness.
- Maintain accurate and organized records, documentation, and files for easy retrieval and reference.
- Quickly adapt to changes in project scope, timelines, and priorities while maintaining a structured approach.
- Work collaboratively with team members, fostering a cohesive and organized work environment.
- Identify opportunities for process improvement and implement strategies to optimize workflow efficiency.
- Confident and articulate speaker with experience presenting to diverse audiences both in-person and virtually

**Education**:

- Preferred business or marketing degree or equivalent training
- Marketing or business development experience
- Chartered Insurance Professional Designation, or equivalent work experience

**Contacts**

Works alongside the Manager of Member Services as well as other employees within RMA Insurance and Canoe.

The RMA is an equal opportunity employer. Any applicant that meets the qualifications above is encouraged to apply. Priority will be given to Canadian citizens and those already legally entitled to work in Canada.

We thank all applicants, but due to the high volume of responses expected, only those selected for an interview will be contacted. No phone calls, please.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Licence/Certification:

- Level 2 Insurance license (required)

Ability to Commute:

- Nisku, AB T9E 8N5 (required)

Work Location: In person

Application deadline: 2024-02-27
Expected start date: 2024-03-15



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