Sales Coordinator, Star Building Components Inc

4 weeks ago

Leduc County, Canada Star Building Components Inc. Full time

**Title**: Sales Coordinator

**Location**:currently at 4507-61 Ave Leduc, AB however we will be relocating by year end to
3735-8th Street Nisku, AB

At Star, our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program, employee home purchase program and employee discounts.

**Job Overview**

Reporting to the Director, Branch Operations, as the **Sales Coordinator** you will provide support to the Sales department and facilitate the sales process. You also handle administration, data management and reporting associated with projects, to ensure the efficient flow of sales documentation and information.

Your day-to-day responsibilities will include:

- Supporting, scheduling, documenting, processing and ensuring estimates, orders, contract quotes, order changes, delivery dates and delays are coordinated with customers and Sales Representative/Account Manager.
- Assisting Accounting and Credit departments to resolve billing, invoicing and collection issues.
- Performing task management, documentation flow, deck/fence take-offs, and interdepartmental communication.
- Researching, staying current and providing the best products for order from vendors and process improvements
- A strong communicator; you clearly express your thoughts in conversation and in written communication.
- An active listener; you seek to understand and listen to others in a non-judgmental way.
- Mindful; you respect diversity and deal with sensitive situations in high standards of integrity.
- Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.
- A creative problem solver; you think outside the box for solutions without fear of failure.

**Essential Requirements**
- High school diploma, or equivalent.
- Minimum 3 years of customer service experience.
- Proficient in Microsoft Office Programs (Outlook, Word, Excel, Teams, SharePoint and PowerPoint)
- Satisfactory verification of criminal record check.

**Preferred Qualifications**
- Previous experience in the building materials or manufacturing industry is an asset.
- Experience in ERP software and CRM systems is an asset as well.

**What**We Value**
- Creating trusting and successful working relationships.
- Setting clear, measurable and achievable goals.
- Cooperating with team members in an open, positive and respectful manner.
- Taking responsibility for the outcomes of decisions and actions.
- Consistently meeting customer expectations.
- Staying current on technical job skills.

**Work Conditions**

You primarily work in an office setting during regular business hours. Overtime may occasionally be required.

**About Us**

Star Building Components has a reputation as leading Roof Truss and Engineered Wood specialists within the industry, built on workmanship and innovative approach to design solutions.

With over 40 years of experience operating from a modern 22,000 square foot production facility supplying roof trusses, open web floor trusses and engineered wood products for use on residential, multi-family, commercial and agricultural buildings. To learn more, click here.

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