Call Centre Lead/medical Receptionist

2 weeks ago


York, Canada Bluewater Imaging Full time

**Responsible for**:

- Daily marketing & developing of the clinic
- Assisting Call Center: answer multiple phone lines, schedule appointments, check-in patients & process billings

**Qualifications/Skills**:

- Experience with medical terminology / administration
- Diagnostic Imaging (X-Rays) experience would be preferred
- Recent experience performing administrative support, customer service, or Call Centre experience
- Demonstrated working knowledge in Microsoft Word, Excel, Outlook
- Strong time management, organizational skills, accuracy and attention to detail
- Demonstrated independence and comfort in taking initiative on resolving issues within the scope of responsibility
- Demonstrated professionalism and telephone manners
- Demonstrated team-based skills and customer-oriented approach

Application question(s):

- Do you have Call Center Booking Experience?
- Do you have Medical Terminology Experience?

Work Location: One location



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