Dental Administrator/office Manager

7 months ago


Hamilton, Canada Dentistry in Hamilton Full time

We are currently looking to hire a Dental Administrator/Office Manager to join our new practice in Hamilton. As a Dental Administrator at this practice you will have the opportunity to work alongside and learn from a strong team of dental professionals.

Schedule:

- Monday 10am-6pm
- Tuesday 10am-6pm
- Wednesday 10am-6pm

**Responsibilities**:

- Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
- Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
- Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
- Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
- Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
- Effectively manage the recall system and accurately maintain the patient database
- Process referral letters and other patient correspondence upon receipt from the provider
- Manage and file all patient records and charts
- Demonstrate active listening and empathy to patients using effective communication skills

About You:

- Minimum 2 year of Administrator experience
- Clinical background/dental assisting is considered an asset
- Experience with Abeldent

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $25.00-$35.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay
- Retention bonus

Work Location: In person



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