Service Advisor

7 months ago

Swift Current, Canada Inland Truck & Equipment Full time

**DRIVE YOUR CAREER WITH INLAND**

Inland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service and parts marketplace. As a rapidly growing company with over 1500 employees across 35 branches in North America, Inland offers exciting employment opportunities that can help you drive your future

This position is located at our sales and service dealership in Swift Current, SK.

**THE OPPORTUNITY**

The Service Advisor will be responsible for service check-ins, scheduling, estimating, selling, updating, and following up with customers during the entire service process. Further responsibilities include advising customers on proper vehicle care and reviewing final repairs performed.

In this role, you will be at the forefront of Inland’s commitment to provide the highest standard of service to all our customers. Service Advisors will lead _The Inland Way _of understanding needs, proactivity, and exceeding customer expectations.

Prior experience as a service advisor in automotive, truck or equipment service repair would be an advantage. And we can train you to the industry if you have a strong customer service approach.

**YOUR RESPONSIBILITIES**
- Greets walk-in customers and/or promptly answers customer phone calls
- Schedules appointments, performs check-ins, and follows up with customers through the entire service process
- Provides accurate and thorough estimates, sells other related parts and services, and ensures customer reviews approves the estimate before proceeding with work
- Remains in communication with customer throughout the entire service engagement
- Proactively contacts customers to schedule preventative maintenance and repairs
- Maintains strong working knowledge of warranty parameters for KW chassis (re: trucks) and the major component suppliers and advises customers accordingly
- Owns the customer experience and creates value through continuous communication
- Advises customers on the care of their vehicles/equipment and the value of maintaining them in accordance with manufacturers' specifications
- Handles telephone inquiries regarding appointments and work in process
- Understands, keeps abreast of, and complies with provincial/state and local regulations that affect service operations, such as hazardous waste disposal, OSHA (US), WorkSafe BC (Canada), and Occupational Health & Safety Regulations.
- Becomes familiar with and complies with the company’s Health & Safety Manual. Reports any unsafe practices to a manager.
- Keeps up-to-date with WHMIS training (Canada) and OSHA HCS training (US).
- Other duties may be assigned

**WHAT WE LOOK FOR**
- Strong interpersonal skills, team player, helpful and cheerful with sales approach
- Ability to proactively problem-solve and think logically
- Good verbal and strong written communication skills
- 3+ years related experience and/or training; or equivalent combination of education and experience
- Post-secondary diploma or trade certification helpful but not required
- Strong ability to listen to other’s and be able to interpret issues and pass on to others
- Good mechanical aptitude and great organizational skills
- Strong computer skills, able to learn new computer programs and accurate keyboarding of data
- Functions well with large volume and fast-paced work environment.
- Accountability and dependability with strong time management
- Must be able to lift a minimum of 25 kgs or 50 lbs on occasion.
- Must be able to walk around shop floor/parts department and sit/stand at service counter

**CANADA BENEFITS PACKAGE**

Our employees receive a generous benefits package including:

- Extended Medical (including Vision)
- Dental
- Prescription benefits
- RRSP with employer matching program
- Long Term and Short Term Disability
- Life Insurance and Accidental Death and Dismemberment Insurance
- Paid Time Off
- On-going training opportunities

Keywords: service, service advisor, warranty, truck warranty, heavy truck service, customer service, CSR.

  • Service Advisors

    7 months ago

    Swift Current, Canada Cypress Motors Full time

    Join our growing team: Cypress Motors is looking for Service Advisors! Are you a friendly, customer-oriented service advisor looking to advance your career? Look no further! As a respected Ford dealership, we're offering exciting opportunities for individuals passionate about automotive service. Why Choose Us? - Exciting career growth prospects -...

  • Service Advisor

    7 months ago

    Swift Current, Canada Akhlut Automotive Full time

    We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. Other responsibilities include cleaning the entrance, mezzanines, and bathrooms. Assisting customers with...

  • Service Shift Advisor

    8 months ago

    Swift Current, Canada Grizzlytrek Group Full time

    GrizzlyTrek, a leader in Technical & Indigenous Staffing Solutions, is on the lookout for a proactive and customer-focused Service Shift Advisor. This position offers an exciting opportunity for individuals passionate about delivering exceptional service and support in a dynamic work environment. As a Service Shift Advisor, you'll play a crucial role in...

  • Insurance Advisor

    7 months ago

    Swift Current, Canada Westland Insurance Ltd. Full time

    We’re searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Swift Current, SK office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career...

  • Parts Advisor

    7 months ago

    Swift Current, Canada Robertson Motorsports & Marine Full time

    _**Regular Work Schedule**_ Monday-Friday 8am-5pm with Saturday Rotation with 1 out of 4 Saturdays to be worked with a Monday EDO in Lieu of working Saturday. Work/Life Balance is important! - **Benefits**_ Company supported Health & Dental Plan Company matched RRSP Plan Company paid OEM Training & Travel expenses, as required Vacation Package 6 Annual...

  • Service Coordinator

    7 days ago

    Swift Current, Canada Inland Truck & Equipment Full time

    **DRIVE YOUR CAREER WITH INLAND** Inland Truck & Equipment is an industry leader in the heavy-duty truck & sales, service, and parts marketplace. As a rapidly growing company with over 1400 employees across 35 branches in North America, Inland offers exciting employment opportunities that can help you drive your future! **THE OPPORTUNITY** **We are hiring...

  • Advisor Financial Services

    7 days ago

    Swift Current, Canada AO Globe Life HR Full time

    We’re looking for dynamic go-getters who thrive on building relationships, exceeding expectations, and making a meaningful impact. Join a team that’s dedicated to mentoring, training, and propelling you toward the career of your dreams. Develop tailored strategies to help clients achieve their goals and secure deals that surpass expectations.Fuel...

  • Service Shift Manager

    7 months ago

    Swift Current, Canada Pattison Agriculture Limited Full time

    To fulfill Pattison Agricultures’ vision of GROWING, CONNECTING AND EVOLVING we are looking for a Service Shift Manager to join our fast-paced, energetic, dealership in Swift Current, SK. This role manages, coordinates, and directs the workload of the Service Department with a high focus on quality of work, effective communication, and Customer...

  • Strategic Financial Advisor

    6 days ago

    Swift Current, Canada BMO Financial Full time

    Job Overview:We are seeking a skilled Financial Planner to join our team. The successful candidate will be responsible for providing expert financial advice and planning services to our clients.About the Role:Provides comprehensive financial planning and investment advice to clients, tailoring solutions to their unique needs and goals.Conducts thorough needs...

  • Strategic Financial Solutions Advisor

    10 hours ago

    Swift Current, Canada BMO Financial Full time

    Company Overview">BMO Financial Group is a leading financial institution dedicated to delivering innovative solutions that empower individuals, businesses, and communities to achieve their goals. Our commitment to excellence and customer satisfaction drives us to continually improve our services and products.">Salary Range">$42,300.00 - $78,400.00 per year,...

  • Co-op, Assurance

    7 months ago

    Swift Current, Canada MNP Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change. Make an impact with our Assurance & Accounting team as an Accountant. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly...

  • Business Operations Coordinator

    3 weeks ago

    Swift Current, SK, Canada MNP Full time

    Administrative Assistant Job DescriptionWe are seeking a detail-oriented Administrative Assistant to join our team at MNP. As a trusted advisor, you will provide administrative support to internal and external clients, ensuring the efficient operation of our business.Key Responsibilities:Provide exceptional client service by supporting internal and external...

  • Automotive Service Advisor

    2 weeks ago

    Little Current, Canada Acme Motors Full time

    **Job Types**: Full-time, Permanent Flexible Language Requirement: - French not required Schedule: - Monday to Friday Work Location: One location

  • Automotive Service Advisor

    2 days ago

    Little Current, Canada Acme Motors Full time

    **Job Types**: Full-time, Permanent Flexible Language Requirement: - French not required Schedule: - Monday to Friday Work Location: In person