Coordinator, Planning, Rec Services

3 weeks ago

Brampton, Canada City of Brampton Full time

**Job Description**:
**JOB TITLE**:Coordinator, Planning, Rec Services

**DEPARTMENT**:Community Services

**POSTING NUMBER**:105865

**NUMBER OF POSITIONS**:1

**JOB STATUS & DURATION**:Full Time Permanent

**HOURS OF WORK**:35 hour workweek

**LOCATION**:Hybrid Model*- when working onsite, you will report to the location of 8 Nelson Street West.

**SALARY GRADE**:5

**HIRING SALARY RANGE**:$84,403.00 - $94,954.00 per annum

**MAXIMUM OF SALARY RANGE**:$105,504.00 per annum

**JOB TYPE**:Management and Administration

**POSTING DATE**:February 14, 2024

**CLOSING DATE**:February 28, 2024

**AREA OF RESPONSIBILITY**:
The core mandate of Brampton’s Recreation Division is to deliver exceptional and sustainable community-based recreation services for our residents. Our team has the important responsibility to plan, develop, deliver and evaluate programs and services that respond to the evolving needs of our community.

We provide a hub for all residents to drop-in and connect, enhance their social lives in a safe, open and welcoming environment, and develop skills that are meaningful to them. Our centres are spaces where residents can access services that respond to their leisure needs; whether they are searching for sports programs, health and wellness, an outlet for artistic expression, or opportunities to explore new programs in science and technology, our Division offers a space and a program for everyone.

Through an analytic and data driven approach, it is our responsibility to understand the core requirements of our communities, including their diverse social needs and the complex factors contributing to how they are able to access recreation in their day to day lives.

The strength of our team resides in the work each and every individual in our Division contributes through their skills, dedication and passion for creating safe, healthy and vibrant communities.

**ROLE SUMMARY**

This role reports to the Supervisor, Planning and Customer Experience and is the Division’s primary point of contact in researching, recommending and executing customer touchpoint improvements at all levels of service.

This position is responsible to coordinate across all Recreation lines of business to document gaps from a customer perspective and recommend opportunities for improvement.

Responsible to collect, organize, and analyze data on the customer’s journey through various streams of Recreation services.

Responsible to identify challenges and recommend potential solutions in customer interactions with Recreation products and services.

Responsible to facilitate goal-setting workshops with prograM/Facility teams and to recommend a hierarchy of needs for customer service resources and information tools.

Accountable to ensure objectives align across LOBs and projects are executed at scale.

Works closely with Service Brampton, Information Technology and Strategic Communications to ensure that work within the Recreation Division is seamlessly connected with the overall image of the City by acting as a professional contact to meet recreation business needs and service standards.

**OPERATION SUPPORT**
- Work closely with Supervisor, Planning and Customer Experience, Lines of Business, Divisional partners in Service Brampton, IT and Communications to provide day-to-day coordination, guidance and support for Recreation customer-facing support and information.
- Co-ordinate project initiatives to meet operational needs and corporate service standards.
- Conduct information interviews with appropriate staff and prepare relevant questionnaires for validation of information content.
- Execute project plans as outlined on annual calendar, creating project schedules with milestones, due dates and estimates. Leads LOB project teams according to schedules to ensure projects are completed on time and according to expected outcomes.
- Help with the documentation of each phase of the project, as well as making summary reports that will be presented to Recreation leadership team.

**CUSTOMER SERVICE**
- Co-ordinates best practice guides and activities for front-facing staff to be used when engaging the public during delivery of programs and services.
- Act as a key contact and provide guidance, advice and support to ensure coordination meets operational needs and corporate service standards.
- Escalate complex issues to appropriate level for resolution.
- Liaise with internal stakeholders to ensure development of customer facing materials meeting budgets, targets and objectives.
- Arrange for display of information at Recreation locations across the City.
- Build and maintain a relationship with cross-functional departments, teams and management to support coordination and ensure a thorough understanding of operational needs.
- Recommend program description changes and positioning goals in order to meet growth targets and appeal to broader resident base.
- Familiarity with AODA to ensure there are no barriers to customer experie

  • Brams United

    2 weeks ago

    Brampton, Canada Ontario Soccer Full time

    BRAMS UNITED SOCCER CLUB **Recreational Technical Coordinator** **Location**: Brampton, Ontario **Remuneration**: Part-time / Contract **BRAMS UNITED SOCCER CLUB** Brams United is committed to the development of the beautiful game! As our focus relates to player development, we are driven towards giving every player the opportunity to become better...

  • Transit Planning Coordinator

    4 weeks ago

    Brampton, Canada City of Brampton Full time

    **Job Description**: **JOB TITLE**:Transit Planning Coordinator **DEPARTMENT**:Transit **POSTING NUMBER**:105374 **NUMBER OF POSITIONS**:2 **JOB STATUS & DURATION**:Full Time Permanent **HOURS OF WORK**:35 hour workweek **LOCATION**:Hybrid Model - when working onsite, you will report to the location of Transit Clark Facility. **SALARY...

  • Coordinator, Settlement Services

    2 weeks ago

    Brampton, Canada Catholic Crosscultural Services Full time

    **Job Description**: **JOB POSTING** **Coordinator, Settlement Services, Orientation Peel** **(Part-time, contract until March 31, 2025)** **_ **Please note this position is only open to staff who are employed under Orientation Peel due to funding restrictions**_** Catholic Crosscultural Services (CCS) is a settlement agency providing a wide range of...

  • Safety Coordinator

    4 weeks ago

    Brampton, Canada Nestia Realty Full time

    **Technical Qualifications**: - COR internal audit Certification or ISO 45001 Certification - JHSC Certification an asset - Experience working with field technicians and office staff - Must have a good working knowledge of safe work practices and safe work procedures - Knowledge of the Construction Green Book and regulations - Experience with 4Safecom...

  • Service Coordinator

    2 weeks ago

    Brampton, Canada Brampton Caledon Community Living Full time

    **SERVICE COORDINATOR** Brampton Caledon Community Living, a recognized leader in developmental services supporting over 2000 individuals and their families, is seeking a full-time Service Coordinator to join our team. The Service Coordinator will assist individuals with an intellectual disability and their families to access resources and services,...

  • Customer Service Coordinator, Testing

    1 week ago

    Brampton, Ontario, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a Customer Service Coordinator to join our dynamic Testing team in BramptonJob category: Laboratory and phlebotomyJob posting ID: 4444Employment status:Regular full-timeClassification:BT OPSEU 200Salary/Rate of pay:24.85Application deadline:This position is open to: Internal and External applicantsSomewhere in Canada...

  • Service Coordinator

    2 weeks ago

    Brampton, Canada Brampton Caledon Community Living Full time

    SERVICE COORDINATOR (Contract up to 6 Months) Brampton Caledon Community Living, a recognized leader in developmental services supporting over 2000 individuals and their families, is seeking a full-time Service Coordinator to join our team. The Service Coordinator will assist individuals with an intellectual disability and their families to access...

  • Service Coordinator

    1 week ago

    Brampton, Ontario, Canada Triple M Metal Full time

    With one truck, a strong work ethic and an ardent sense of team spirit, Mike and Antonio Giampaolo established Triple M Metal in 1975. Now, more than 40 years later, we have grown from modest beginnings to become one of North America's largest, privately held, fully integrated recyclers of ferrous and non-ferrous scrap metals.Our growing enterprise operates...

  • Service Coordinator

    1 week ago

    Brampton, Ontario, Canada Brampton Caledon Community Living Full time

    SERVICE COORDINATOR(Contract up to 6 Months)Brampton Caledon Community Living, a recognized leader in developmental services supporting over 2000 individuals and their families, is seeking a full-time Service Coordinator to join our team.The Service Coordinator will assist individuals with an intellectual disability and their families to access resources and...

  • Service Coordinator

    3 weeks ago

    Brampton, Canada Triple M Metal Full time

    With one truck, a strong work ethic and an ardent sense of team spirit, Mike and Antonio Giampaolo established Triple M Metal in 1975. Now, more than 40 years later, we have grown from modest beginnings to become one of North America’s largest, privately held, fully integrated recyclers of ferrous and non-ferrous scrap metals. Our growing enterprise...

  • Plant Planning

    3 weeks ago

    Brampton, Canada Maple Lodge Farms Full time

    Maple Lodge Farms, Canada’s largest and most trusted chicken provider is looking for a** Plant Planning & Scheduling Coordinator.** Interested in joining Canada’s largest poultry processor? At Maple Lodge Farms, we’re not only passionate about our chickens, but our people, too. We operate to the latest in technological, health and safety, and quality...

  • Service Coordinator

    3 days ago

    Brampton, Canada SE Health Full time

    **We are hiring a Full-Time Service Coordinator for our clinic in Brampton** ***: The Service Coordinator will work at our Brampton Clinic located in Downtown Brampton at 36 Vodden Street E. This position will be responsible for the efficient and effective coordination of client care. **RESPONSIBILITIES**: - Provide schedule planning support to the health...

  • Housing Coordinator

    4 weeks ago

    Brampton, Canada Richmond Community Management Services Full time

    The Housing Coordinator is responsible for the overall day to day operations of the client including all administrative and financial information processing activities at their assigned sites; in addition to the oversight and coordination of the Company’s administration systems and record keeping. The Housing Coordinator will be responsible for the areas...

  • Service Coordinator

    3 days ago

    Brampton, Canada SE Health Full time

    **Hiring for a Service/Clinical Coordinator in Brampton** **Sign on Bonus $2,000.00** ***: Working from our Brampton Clinic located in Downtown Brampton at 36 Vodden St E. and this opportunity is onsite. This position will be responsible for the efficient and effective coordination of client care. **Here are many reasons why you will want to bring your...

  • Service Coordinator

    3 weeks ago

    Brampton, Canada SE Health Full time

    ***: The Service Coordinator will work at our Brampton Clinic located in Downtown Brampton. This position will be responsible for the efficient and effective coordination of client care. **RESPONSIBILITIES**: - Provide schedule planning support to the health care team. - Appropriately schedule staff to ensure continuity of care in the provision of service...

  • Career Services Coordinator

    3 weeks ago

    Brampton, Canada CDI College Full time

    We are happy to say that we are looking for a **Career Services Coordinator** to join our team at CDI College - Brampton, ON. **REPORTING TO**:The Campus Director **HOURS**:Full time 9:00 am - 5:00 pm (Monday to Friday Onsite) **Salary - **$47,000 - $50,000 **ADDRESS**: 2 County Ct Blvd Suite #101, Brampton, ON L6W 3W8 **WHAT WILL YOU...

  • Administrative Coordinator

    2 months ago

    Brampton, Canada Indus Community Services Full time

    **JOB POSTING** **Job Position**:Administrative Coordinator **Department**:Health Services **Status**:Part-Time - 17.50 hours per week **Location**:Brampton **Compensation**:$22.40 per hour Indus Community Services is an accredited, not-for-profit community benefit organization that has served local communities for over three decades. We are a registered...

  • Service Coordinator

    1 week ago

    Brampton, Ontario, Canada SE Health Full time

    Hiring for a Service/Clinical Coordinator in BramptonSign on Bonus $2,000.00***: Working from our Brampton Clinic located in Downtown Brampton at 36 Vodden St E. and this opportunity is onsite. This position will be responsible for the efficient and effective coordination of client care.Here are many reasons why you will want to bring your talent to our...

  • Career Services Coordinator

    3 weeks ago

    Brampton, Canada CDI College Full time

    **We are happy to say that we are looking for a Career Services Coordinator to join CDI College at Brampton, ON!** **Position Job Title**: Career Services Coordinator **Location**:On site, CDI Brampton campus **Reports To**: Campus Director **Job Status**: Ongoing Part-time, must be eligible to work in Canada **Compensation**: $20 -$21 per hour...

  • Career Services Coordinator

    2 weeks ago

    Brampton, Canada CDI College Full time

    **We are happy to say that we are looking for a Career Services Coordinator to join CDI College at Brampton, ON!** **Position Job Title**: Career Services Coordinator **Location**:On site, CDI Brampton campus **Reports To**: Campus Director **Job Status**: Ongoing Full-time, must be eligible to work in Canada **Compensation**: $42,000 -$44,000 per year...