Localization Project Coordinator

2 weeks ago

Canada Lightspeed Commerce Full time

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We're looking for a Localization Project Coordinator to join our Localization team in Montreal. You will help steer the localization of our Help Centers and customer communications as we continue to grow into new markets and continuously improve the self-serve experience for all our customers.

**What you'll be doing**:

- Work closely with Technical Writers, Localization Project Coordinators and freelance translators to localize the self-serve experience of all our product verticals (Help Centers, release notes, etc.).
- Ensure quality of received translations with quality assessment checks and relay feedback to the team of freelance translators.
- Work to improve the process, performance and cost-reduction involved with using our Translation Management software.

And a little bit of
- Incorporate customer feedback from the Support team and Onboarding team in the Customers department to continuously improve the self-serve experience of our customers across all regions.
- Collaborate with the Team Lead, Localization and Localization Project Coordinators to define and drive the company-wide localization strategy.

**What you need to bring**:
We're a team of 4 people located in Canada and Europe. The Localization team is a close-knit team of dedicated professionals spearheading Lightspeed's localization program. You'll have the exciting opportunity to shape our localization strategy and chart the course to exceptional multilingual customer experiences.
- Minimum of a bachelor's degree in Written Communication, Translation or another equivalent field
- Exceptional written and verbal skills in English and at least one of the following languages: Dutch or German.
- Experience with translation or translation management for one of the following language pairings: English Dutch or English German
- Experience with software localization and linguistic validation is an asset.
- Proven ability to work on multiple projects simultaneously and self-manage priorities.
- Strong willingness to work in a demanding, fast-paced tech environment.
- Ability to make decisions based on independent research and problem-solving.
- Demonstrated expertise in developing processes and systems

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible hybrid environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed RSU program (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Possibility for transit fees to be covered
- Paid leave assistance for new parents
- Linkedin learning
- Volunteer day**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.

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