Optical Sales Associate

2 weeks ago


Bolton, Canada LMC Healthcare Full time

Our growing team is looking for an **Optical Sales Associate** who can work with us on a **full-time contract** basis at our **Individual Eyes** location in **Bolton**. The initial contract will be for 6 months but can be renewed depending on the needs of the clinic.

**Responsibilities**:

- Greeting patients in person, by telephone, or online
- Booking/Scheduling appointments
- Marking recalls and cold calls to book appointments
- Pretesting patients and other auxiliary tests
- Helping patients choose eyeglasses
- Repair, adjust and dispense glasses, training provided
- Explain procedures and costs to patients
- Check-in and checkout patients in the clinic
- Facilitate patient referrals to other healthcare professionals
- Ensuring the office is billed properly for orders and proper credits are issued

**Requirements**:

- High School or College Graduate
- One year working in optical or optometry office preferred
- Excellent verbal and communication skills
- Strong interpersonal skills, friendly and caring, outgoing personality
- Customer service experience is essential
- Confidence in cold calling
- Must be proficient with computers and excel spreadsheets
- Able to follow directions and take personal responsibility for actions
- Must demonstrate strong time management and organizational skills
- Ability to work independently and in a team
- Passion for learning and dealing with people
- Able to follow through on tasks with attention to detail
- Able to multitask

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