Appointment Coordinator

3 months ago

Etobicoke, Canada Panes Window Manufacturing Full time

Panes Window Manufacturing Inc. is a leading company in the window manufacturing industry. We are currently seeking a talented and experienced Public Relations / Digital Marketing Specialist to join our team. If you have a passion for social media marketing, professional photography/videography, and creating compelling digital content, we want to hear from you

About Us: Panes Window Manufacturing Inc. is a trusted name in the window manufacturing industry. We pride ourselves on delivering high-quality products and exceptional customer service. As we continue to grow, we are looking for a skilled professional to help us expand our online presence and effectively communicate our brand message.

**Job Summary**
As an Appointments Coordinator / Call Centre Agent, you will be the first point of contact for potential and existing customers. Your primary role will be to schedule and manage appointments for consultations, handle customer inquiries, and provide excellent service over the phone. You will work closely with our sales and operations teams to ensure a seamless customer experience.

Key Responsibilities:

- Schedule appointments for in-home consultations, measurements, and installations based on availability and customer preferences.
- Follow up on leads from marketing campaigns and online inquiries to schedule appointments.
- Provide information on products, pricing, and promotions, addressing customer questions professionally and knowledgeably.
- Maintain accurate records of customer interactions, appointment schedules, and follow-up actions in the company CRM system.
- Coordinate with the sales team to ensure appointment details are communicated and confirmed.
- Reschedule appointments as necessary, ensuring customers are informed of any changes in a timely manner.
- Handle complaints, process returns, and escalate customer concerns to the appropriate department when needed.
- Meet or exceed daily/weekly/monthly targets for appointment scheduling and customer satisfaction.

**Requirements**:

- Proven experience as a call centre agent, customer service representative, or similar role.
- Strong communication and interpersonal skills, with a friendly and professional phone manner.
- Excellent organizational skills and attention to detail.
- Ability to manage time efficiently and multitask in a fast-paced environment.
- Proficiency in CRM systems and Microsoft Office (Word, Excel, Outlook).
- Ability to work collaboratively in a team environment while also taking initiative.
- Prior experience in the window and door industry is a plus but not required.

**Benefits**:

- Competitive salary and performance-based bonuses.
- Opportunities for professional growth and development.

Pay: $19.00-$25.00 per hour

Expected hours: 40 per week

**Experience**:

- Microsoft Excel: 2 years (required)
- Microsoft Office: 2 years (required)
- Customer service: 2 years (required)
- Microsoft Word: 2 years (required)

Work Location: In person

  • Appointment Coordinator

    3 weeks ago

    Etobicoke, Canada Panes Window Manufacturing Full time

    Panes Window Manufacturing Inc. is a leading company in the window manufacturing industry. We are currently seeking a talented and experienced appointment coordinator to join our team. About Us: Panes Window Manufacturing Inc. is a trusted name in the window manufacturing industry. We pride ourselves on delivering high-quality products and exceptional...

  • Appointment Coordinator

    2 months ago

    Etobicoke, Canada Panes Window Manufacturing Full time

    Panes Window Manufacturing Inc. is a leading company in the window manufacturing industry. We are currently seeking a talented and experienced Public Relations / Digital Marketing Specialist to join our team. If you have a passion for social media marketing, professional photography/videography, and creating compelling digital content, we want to hear from...

  • Appointment Coordinator

    5 months ago

    Etobicoke, Canada Approval Store Full time

    Approval Store is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Appointment Coordinator

    5 months ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Appointment Coordinator

    3 months ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Appointment Coordinator

    6 months ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Appointment Coordinator

    3 months ago

    Etobicoke, Canada Sign N Drive Auto Group Full time

    Sign N Drive Auto Group is hiring individuals for our Appointment team. Location is in Etobicoke Leads will be provided everyday! Crm Software to track them Leads expect a call from us, not cold leads! Script will be provided! Friendly and Bubbly personality! Call center experience is a plus! Must be: Punctual Professional Patient Fluent...

  • Administrative Assistant

    4 weeks ago

    Etobicoke, Canada SAM SIGNS INC. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at SAM SIGNS INC. The successful candidate will be responsible for providing administrative support to our office, including coordinating seminars, preparing minutes of meetings, and scheduling appointments.Key ResponsibilitiesArrange and coordinate...

  • Receptionist/spa Coordinator

    5 months ago

    Etobicoke, Canada Curio Hair + Body Sherway Gardens Full time

    We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Receptionist will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. WE CURRENTLY NEED 2 FULL TIME POSITIONS FILLED **Salary**: $15.50-$22.00...

  • Receptionist/spa Coordinator

    5 months ago

    Etobicoke, Canada Curio Hair + Body Sherway Gardens Full time

    We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Receptionist will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. **Salary**: $15.50-$16.00 per hour Day range: - Every Weekend - Holidays -...

  • Receptionist/spa Coordinator

    6 months ago

    Etobicoke, Canada Curio Hair + Body Sherway Gardens Full time

    We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Receptionist will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. WE CURRENTLY NEED 2 FULL TIME POSITIONS FILLED Pay: $15.50-$22.00 per...

  • Care Coordinator

    5 months ago

    Etobicoke, Canada Lifemark Health Group Full time

    **Customer Service Representative** - **Six Points** Physiotherapy** **Part-Time** **Location: Etobicoke**, Ontario** Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in...

  • Part Time SPA Coordinator

    5 months ago

    Etobicoke, Canada Laserlicious Full time

    At Laserlicious, we are a combined team of highly experienced and certified medical aestheticians who are motivated to bring the highest quality of service and results to all our clients, as well as a fantastic group of front desk coordinators. All employees are chosen for their professionalism, caring nature, and a genuine passion for their work. As a team,...

  • Part Time SPA Coordinator

    5 months ago

    Etobicoke, Canada Laserlicious Full time

    At Laserlicious, we are a combined team of highly experienced and certified medical aestheticians who are motivated to bring the highest quality of service and results to all our clients, as well as a fantastic group of front desk coordinators. All employees are chosen for their professionalism, caring nature, and a genuine passion for their work. As a team,...

  • Part Time SPA Coordinator

    6 months ago

    Etobicoke, Canada Laserlicious Full time

    At Laserlicious, we are a combined team of highly experienced and certified medical aestheticians who are motivated to bring the highest quality of service and results to all our clients, as well as a fantastic group of front desk coordinators. All employees are chosen for their professionalism, caring nature, and a genuine passion for their work. As a team,...

  • Receptionist/spa Coordinator

    6 months ago

    Etobicoke, Canada Curio Hair + Body Sherway Gardens Full time

    We are currently looking for enthusiastic, energetic, and organized coordinators, who love to create an excellent customer experience for our clients. The Salon Receptionist will have a variety of front desk responsibilities including answering inquiries, setting appointments, etc. WE CURRENTLY NEED 2 FULL TIME POSITIONS FILLED **Salary**: $15.50-$17.00...

  • Logistics Coordinator

    5 months ago

    Etobicoke, Canada Niche Bakers Corp Full time

    **Job description** At Niche Bakers we are passionate about baking and giving our customers desserts, snacks and confectionary sweet goods. With over 27 years in the baking industry, Niche Bakers is a respected leader in the creative design and development of sweet goods. We are committed to continuous innovative ideas that to meet the ever-changing demands...

  • Patient Coordinator

    6 months ago

    Etobicoke, Canada Cloverdale Dental Group Full time

    Patient Coordinator We at Cloverdale Dental Group take honour in setting the standard for excellence in dentistry and patient care. We have been located inside Cloverdale Mall for over 25 years! As professional dentists in Etobicoke, we believe that everyone deserves a great smile. Therefore, our commitment to quality governs every aspect of our work and...

  • Administrative Coordinator

    4 weeks ago

    Etobicoke, Canada 427 QEW KIA Full time

    Job Summary427 QEW KIA is seeking an experienced Administrative Coordinator to join our team. The successful candidate will be responsible for coordinating seminars, conferences, and other events, as well as assisting with staff consultation and grievance procedures. Additionally, the candidate will coordinate the activities of the HR department to ensure...

  • Client Services Coordinator

    5 months ago

    Etobicoke, Canada CARGO CABBIE Inc. Full time

    This part-time position, spanning six months with up to 40 hours per week, demands a strong sense of responsibility, professionalism, and a proactive problem-solving approach. **Responsibilities**: - Handling incoming calls and inquiries from clients, providing information about services, addressing any concerns or questions. - Maintaining accurate records...