Team Leader

6 months ago

Richmond, Canada Oomomo Store (Richmond) Full time

Oomomo is an authentic Japanese variety lifestyle brand launched Canada-wide. To cope with our business development, we are looking for enthusiastic, organized and self-motivated individuals who can work in a fast-paced environment to join our amazing team
- **Team Leader - Cosmetics (Aberdeen Store)**_

**Responsibilities**
- Offer outstanding customer service by welcoming and assisting customers with their beauty and skincare-related queries.
- Conduct personalized consultations to understand customers' beauty goals, preferences, and concerns.
- Recommend and demonstrate a variety of beauty products, including cosmetics, skincare items, and makeup tools, tailored to customer needs.
- Maintain a pristine and organized beauty section, ensuring the cleanliness and upkeep of products, tools, and displays.
- Exceed sales targets by proactively promoting and upselling beauty products.
- Monitor and report stock levels, sales performance, customer feedback, pricing strategies, and market trends to management.
- Collaborate with team members and cross-functional departments to ensure seamless customer experiences, effective issue resolution, and store success.
- Maintain up-to-date and relevant content on the promotion display tablet.
- Provide comprehensive training to new team members and Sales Associates.
- Support in-store events by preparing merchandising mix, managing operational flow, engaging customers, and acting as a promoter during events.
- Uphold a professional appearance and attitude while adhering to the company dress code.

**Skills & Qualifications**
- Display genuine enthusiasm for beauty trends and products.
- Exhibit strong interpersonal and communication abilities to engage customers effectively.
- Swiftly grasp knowledge of diverse beauty products, especially cosmetics and skincare.
- Develop familiarity with various brands, ingredients, and benefits.
- Demonstrate a deep understanding of beauty and skincare concerns.
- Proficient in makeup techniques and tools.
- Provide exceptional customer service through a friendly and approachable demeanor.
- Thrive in a fast-paced retail environment, managing multiple customer inquiries simultaneously.
- Display flexibility in adapting to changing work priorities.
- Possess strong organizational abilities to maintain an immaculate beauty department.
- Willingness to work flexible hours, including evenings, weekends, and holidays, in alignment with store hours.

**Additional Information**
- Individuals with relevant work experience will be first considered;
- Training will be provided

For those who are interested, please send your detailed resume with expected salary.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Richmond, BC V6X 4J7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person

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