Customer Service Representative

3 months ago


Delta, Canada JPS Agencies Ltd. Full time

'''Overview''':
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. empl

'''Duties''':

- Provide accurate information about products, services, and promotions
- Assist customers with order placement, tracking.
- Resolve customer complaints or issues with patience and empathy
- Perform data entry tasks to update customer records and maintain accurate information
- Collaborate with other departments to ensure customer satisfaction

'''Requirements''':

- Excellent communication skills in English, both verbal and written
- Strong customer service skills with the ability to handle difficult situations professionally
- Sales experience is a plus
- Proficient in using computer systems and software for data entry and customer management
- Ability to analyze customer needs and provide appropriate solutions
- Phone etiquette and active listening skills

If you are a self-motivated individual who enjoys helping others and has a passion for providing exceptional customer service, we would love to hear from you. Join our team today and be part of our success

**Salary**: From $26.00 per hour

Expected hours: 37.50 per week

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



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