Multidisciplinary Clerk

**Company Biography**

HGH is a bilingual community hospital which has more than 800 employees and 160 physicians, and serves the Prescott-Russell region in Ontario.

With a heritage of over 100 years of quality care delivery, HGH is known for its culture of compassion, spirit of innovation and excellence of care. HGH is now growing and becoming a full-service regional hospital to meet the changing need of the community.

HGH offers to its employees a dynamic clinical environment that promotes a diverse and interdisciplinary professional practice. Our hospital offers access to services among the best in the region, including 40 specialized clinics, in addition to the full range of general care and services. The opportunities for professional challenges and career advancement are diverse and encourage all to excel.

**Position Overview**

Within the Ambulatory Clinics, the Multidisciplinary clerk acts as a receptionist, greeting and registering patients; completing all necessary paperwork for the admission process; providing clerical support; taking phone calls or seeing patients in person; scheduling appointments for multiple clinics and physicians; preparing and distributing consultant schedules and assigning consultation rooms; arranging for outpatient clinic tests or referring patients for outpatient consultations with specialists and compiling data for routine reports etc. All this while ensuring confidentiality of information.

PERMANENT PART-TIME POSITION, 0.5 ETP
- Schedule: Day, Monday to Friday
- Possibility of tele work

**Criminal Check**

As a pre-condition of employment:

- All new HGH employees will be required to obtain and provide a satisfactory Police Records Check dated within six (6) months from the date of issue.
- As of now, HGH will require all employees, physicians, learners, contractors and volunteers to be fully vaccinated against COVID-19.

**What we are looking for**
- High School diploma.
- Basic Computer Courses and / or Certification in medical terminology and / or course related to the health community preferred

Qualifications:

- 3 to 6 months of experience in a similar position (clerical tasks)
- Customer service ability
- Knowledge and skills of MsOffice suite (Outlook, Word, Excel)
- Knowledge of Administrative Medical software
- Attention to detail in data entering
- Communicate effectively in both languages (oral and written)
- Discretion, professionalism
- Empathy and compassion, able to work with a customer in distress
- Ability to write short notes, brief forms, instructions or notes in the patient record
- Read simple documents such as referrals and forms or brief instructions
- Ability to demonstrate an understanding of clinical documents
- Using AIDET in communication
- Must have a good attendance record.
- Must have positive attitude and compliant to HGH’s values
- Satisfactory review of the Human resources file