Analyst (Hybrid)

7 months ago

Toronto, Canada Homebase Full time

**Hi, Future Homie**

As a Homie, you'll be part of an **_unstoppable_** team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We're revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

We are building out our Analytics team at Homebase, which compromises GTM (Marketing, Sales & Support), Product, & Revenue Analytics. As an analyst in one of these functional pods, you will partner closely with a group of cross-functional stakeholders (PMs, GMs of business lines, CxOs, Strategic Finance & Biz Ops) to drive insights, maintain data integrity, stand up and improve reporting, and provide key recommendations to your business partners.

**You are a bar raiser, which means you come with**
- 2-4 years of experience in a highly analytical role such as GTM Analytics, RevOps, or BizOps at a high-growth startup, Business Intelligence at a large enterprise, management consulting, or similar roles
- Strong analytical and problem-solving skills with the ability to effectively convey complex analyses to PMs, GMs, CxOs, and other key stakeholders
- Expertise with analytical and BI tools such as Looker (or equivalents like Tableau or Power BI), and Amplitude
- Strong SQL knowledge and experience with Redshift, Databricks, and dbt (or equivalents like Snowflake or BigQuery)
- Familiarity with/an understanding of a product-led growth business model in a B2B SaaS company and relevant metrics and best practices
- Track record of success in working cross-functionally, identifying and resolving issues on your own, and generating results & insights
- Bachelor's degree in Business Administration, Economics, Statistics, Math, and Data Analysis, or another quantitative field
- Resourceful, fundamentally curious, and relentless in understanding the "why". Possesses a sense of urgency in line with our value of "No Day Wasted"
- A lover of local businesses - supporting and building great products for them

**You will make an impact by**
- Becoming a product expert via defining, operationalizing, and analyzing key metrics that will drive the success of our existing and new features. Generating hypotheses, identifying growth opportunities and making recommendations based on data, working closely with product teams or functional stakeholders
- Helping our teams understand our business performance and set our product strategy
- Championing a self-serve data culture by designing, documenting, and implementing new metrics, dashboards, and reports to provide visibility into business and product performance
- Scaling existing systems and processes - or helping build new ones from the ground up - to facilitate our customer growth and take our analytics efforts to the next level
- Conducting ad-hoc analyses to support strategic initiatives and other key opportunities such as new product launches, new expansion efforts, etc.
- Preparing executive-level presentations that communicate and explain the overall health and success of Homebase's product efforts
- The role will require you to maintain a delicate balance between addressing short-term high-priority tactical business needs with pioneering longer-term initiatives requiring "big-picture" thinking

**What We Offer**:

- Stock Options - Everyone is an Owner
- Competitive group health benefits coverage for you and your eligible dependents
- Group Investments, TFSA as well as an RRSP plan which offers a 4% company match
- Employer supplemented Medical, Dental, and Vision Insurance Plans
- Company-paid holidays and 20 days accrued PTO per year
- Continued learning and development stipend
- Paid parental leave after 1-year of service
- Top-of-the-line equipment and stipend for workspace setup
- Work from home days, Monday, Thursday, & Friday
- Meals provided at our vibrant workspaces
- Team offsites and monthly opportunities to engage with fellow Homies

**What to Expect During the Interview Process**:

- Meet a Homie with Richard S.
- Meet the Hiring Manager, Nick M.
- Participate in an Analytical Case + Read Out w/ a Panel
- Meet one of your Business Partners, Rachel S.
- Professional Reference Checks
- Background Check + Offer Stage Welcome to the team, Homie

**Diversity, Equity, and Inclusion at Homebase**

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you're close to what we're looking for (even if you don't meet 100% of the qualifications), we encourage you to apply

**About Us**
Our mission is to make hourly work easier

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