Technical Consultant

2 weeks ago

Ontario, Canada Harris Computer Systems Full time

Job Description

** FRENCH WILL FOLLOW **

This is your opportunity to join the team at ACCEO Solutions Inc, a division of Harris Computer, a company specializing in the development of innovative solutions for retail management (in the hardware field).

ACCEO Solutions offers an exceptional work environment where our values of quality, creativity, respect, responsibility and integrity are lived every day. Our team is made up of skilled professionals and we are looking for a Microsoft Azure/365 technical consultant to join us.

Workplace: Remote - From home.

Duties and responsibilities:
Advise clients on the use of tools implemented by ACCEO Solutions;
Advise clients on the various technologies provided by ACCEO Solutions;
Carry out software and technical installations, remotely or directly at the customer's site if possible;
Manage the Microsoft onPremise, onCloud services as well as their integration and/or migration;
Ensure harmonious alignment between project implementations, sales requirements and customer expectations;
Collaborate closely with all stakeholders in the business unit;
Develop a high level of understanding of the end customer's needs in order to identify and propose additional services.

What you need:
Formal education in the IT field or any other experience deemed equivalent;
Strong communication skills speaking and writing (French OR English);
Experience deploying and supporting a Microsoft Azure Workspace, Host pools, WVD and Azure AD;
Strong and proven knowledge of Office 365 and Microsoft 365 implementation and support;
Experience with virtualisation, backup, replication, networking and firewalls;
A good ability to summarize complex technical situations to the team and customers.

An asset if:
Bilingual (French, English);
Experience deploying and supporting ASR, VM, FsLogix, NetAPP, Azure Virtual Network GW, Intune and Autopilot environment;
Experience deploying with Microsoft Server, including: Active Directory, Group Policy; GPO/GPP, Print Server, Remote Desktop/RemoteAPP, Exchange, Hyper-V, IIS, MsSQL, PowerShell, SCCM;
Experience with: Veeam Backup, Hyper-V Replication HA Clustering, and Network Teaming.

What we offer you:
Opportunity to achieve your professional goals;
A stimulating work environment;
Medical insurance paid by the employer from the first day;
3 weeks of vacation starting the first year;
5 days of personal leave per year;
An RRSP program;
An active LifeStyle recognition program (annual bonus);
And much more...

FRANÇAIS:
C'est l'occasion de rejoindre l'équipe d'ACCEO Solutions Inc, une division de Harris Computer, une entreprise spécialisée dans le développement de solutions innovantes pour la gestion du commerce de détail (dans le domaine du hardware).

ACCEO Solutions offre un environnement de travail exceptionnel où nos valeurs de qualité, créativité, respect, responsabilité et intégrité sont vécues au quotidien. Notre équipe est composée de professionnels compétents et nous recherchons un conseiller technique Microsoft Azure/365 pour nous rejoindre.

Lieu de travail : À distance - De la maison.

Tâches et responsabilités:
Conseiller les clients sur l'utilisation des outils mis en place par ACCEO Solutions ;
Conseiller les clients sur les différentes technologies fournies par ACCEO Solutions ;
Réaliser des installations logicielles et techniques, à distance ou directement sur le site du client si possible ;
Gérer les services Microsoft onPremise, onCloud ainsi que leur intégration et/ou migration ;
Assurer un alignement harmonieux entre les mises en œuvre des projets, les exigences des ventes et les attentes des clients ;
Collaborer étroitement avec toutes les parties prenantes de l'unité commerciale ;
Développer un haut niveau de compréhension des besoins du client final afin d'identifier et de proposer des services supplémentaires.

Ce dont vous avez besoin:
Une formation dans le domaine informatique ou toute autre expérience jugée équivalente ;
Solides compétences en communication orale et écrite (français OU anglais) ;
Expérience professionnelle pertinente en tant qu'agent de service à la clientèle dans le domaine du soutien applicatif ou technique ;
Expérience dans le déploiement et le soutien d'un espace de travail Microsoft Azure, Host pools, WVD et d’Azure Active Directory;
Connaissance solide de la mise en œuvre et du soutien d'Office 365 et de Microsoft 365 ;
Expérience en matière de virtualisation, de sauvegarde, de réplication, de mise en réseau et de pare-feu ;
Une bonne capacité à résumer des situations techniques complexes à l'équipe et aux clients.

Un atout si:
Bilingue (français, anglais), car nous avons des clients au Québec et dans le reste du Canada ;
Expérience du déploiement et de la prise en charge des environnements ASR, VM, FsLogix, NetAPP, Azure Virtual Network GW, Intune et Autopilot ;
Expérience de déploiement avec Microsoft Server, notamment : Active Directory, Group Po

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