Operations Manager

2 weeks ago

Saskatoon, Canada Keurig Dr Pepper Full time

Job Overview:
**OPERATIONS MANAGER, VAN HOUTTE COFFEE SERVICES**

As part of the Keurig Dr. Pepper family, Van Houtte Coffee Services was founded on the heritage of generations of coffee service entrepreneurs and pride ourselves on the highest levels of customer service day-in and day-out.

Founded upon the knowledge of nearly a century of roasting expertise, Van Houtte Coffee Services is proud of our Van Houtte® Master Roaster heritage. As a division of Keurig Canada, we combine this rich history to the revolutionary innovations of the Keurig® brewing system, bringing to our customers a unique combination of technology and tradition. Together, we provide the perfect brew.

With 28 branches across Canada and more than 500 employees, we serve over 1 million cups every single day.

We are a dynamic, ever changing and fast paced environment and are proud to be part of Canada’s top 100 employers and Canada’s Top 100 Employers for young professionals.

We are looking for a roll-up your sleeves person to join our team and build a career as **Operations Manager **in **Saskatoon**.

**What You’ll Do**
- Oversee and manage delivery, warehouse, technical services and associated teams in a fast paced environment
- Maintain positive staff relations through consistent and effective communication including staff meetings, weekly reviews, and one on one communication
- Oversee and manage administrative processes and procedures, ensuring these are executed and completed efficiently and in accordance with corporate policy
- Manage, and support the employee lifecycle (recruitment, orientation, and onboarding, retention, and offboarding). Provide coaching and performance feedback, supporting professional growth, training, and development
- Ensures an inclusive and collaborative work environment that is aligned with KDP values and policies
- Collaborate closely with Associate Managers and leaders across the territory and country to promote synergy

**Requirements**:
**Who You Are**
- An experienced operations (3+) and people manager with a minimum of 5 direct reports. A management focus on the operational side of the business with a technical service component (installs, removals, exchanges, and service of equipment) would be preferred and is considered an asset.
- A change agent who can implement corporate best practices and policies, lead change, and engage and support others in the change process. Lean Six Sigma training is an asset.
- A “coach” focused on leading and building high-performance teams
- A strong communicator that can develop and maintain strong professional relationships (internal and external stakeholders), especially within a corporate structure
- Committed to valuing health and safety by championing occupational health and safety standards and policies.
- A proven track record of increasing responsibility over the course of your career
- Level-headed and calm under pressure - your organization and time management skills allow you to be agile, and manage competing priorities with ease
- Have a customer first mindset, and are willing to roll-up your sleeves and get things done when necessary

VHCS

Company Overview:
**About Keurig Dr Pepper Canada**

Keurig Dr Pepper Canada is the business name under which Keurig Canada Inc. and Canada Dry Mott’s Inc. operate. From coast to coast, the Company provides a broad range of beverages for every need, available everywhere people shop and consume. Keurig Dr Pepper Canada offers a wide variety of hot and cold beverages marketed under more than 60 flagship brands, including Canada Dry®, Mott’s Clamato®, Van Houtte® and Timothy’s®; as well as Keurig® single-serve coffee makers.

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