Automotive Product Specialist

2 weeks ago

Toronto, Canada Gyro Group Full time

Join our dynamic team at **Gyro Group of Companies** We are currently seeking a skilled **Sales Professional** to become an integral part of our organization. Established as the oldest dealership in the GTA, conveniently located in the vibrant Leaside community, Gyro offers an exceptional opportunity for growth and success.

To apply, please submit your up-to-date resume. All applicants must hold a valid Driver's License.

We appreciate the interest of all applicants, but only those selected for an interview will be contacted. Gyro Group of Companies is an equal opportunity employer that values and embraces the advantages of a diverse team.

**Responsibilities**
- Builds and maintains strong customer relationships to encourage repeat and referral business
- Handles customer complaints promptly, tactfully, and with genuine concern following dealership guidelines
- Ensures customers are informed of the current situation and provides regular updates
- Goes above and beyond to exceed customer satisfaction, even in the face of obstacles
- Ensures every customer interaction is positive and consistent
- Greets and assists customers entering the showroom or sales lot, offering guidance and support
- Assists customers in vehicle selection by asking questions and actively listening to their needs
- Thoroughly explains vehicle features, benefits, and options available for purchase
- Offers test drives and follows dealership procedures for customer identification
- Follows up on post-delivery items, tag/title work, and special requests to meet customer expectations
- Provides information on payment options and processes sales orders
- Conducts timely follow-ups with all sales customers within one day
- Maintains a presentable and functional showroom in line with Gyro standards
- Ensures accurate pricing and specifications for all vehicles
- Maintains regular contact with all customers
- Refers customers to the Finance Manager as appropriate
- Initiates the appraisal process by completing the necessary forms with customers
- Keeps updated on Hyundai/Mazda vehicle range, specifications, and competitor products
- Maintains a professional appearance at all times

**Skills**:

- Excellent communication skills (written & oral) with a strong ability to present information to others.
- Strong interpersonal skills with a demonstrated ability to work effectively as part of a team.

**Experience Requirements**:

- High School degree or equivalent (minimum requirement)
- Valid driver's license
- Clean driving record
- Clean criminal record
- OMVIC certification (Ontario Motor Vehicle Industry Council)

**Physical and Work Demands**:
The physical and work demands necessary to carry out the primary duties and responsibilities of the job successfully are as follows. Reasonable accommodations may be provided to enable the Sales Consultant to perform these duties effectively:
**Physical**:

- Walking throughout the dealership and lots
- Bending, stretching, lifting, climbing, and reaching
- Standing for six to eight hours during a shift
- Utilizing physical and manual dexterity
- Using computers for data entry and research
- Operating equipment in accordance with industry standards
- Driving vehicles

**Work**:

- Exposure to noise
- Presence of dust
- Regularly working outdoors in all seasons

**Salary**: $50,000.00-$99,990.59 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Toronto, ON M4G 3V4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)

Licence/Certification:

- OMVIC (required)
- Class G Licence (required)
- Clean Drivers Abstract (required)

Work Location: In person

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