Staff Education and Development Administrator

3 weeks ago


Markham, Canada Kinark Child & Family Services Full time

**Job Description**:
Kinark has recently introduced a new benefit that gives employees the opportunity to work their role in a hybrid or fully remote arrangement, as assessed for their position, for those who wish to opt-in for this benefit. **The role of Staff Education and Development Administrator has been positionally assessed in the ‘Remote Worker’ classification, defined as up to one (1) day minimum in person, unless business demands require more. This role is also eligible for the Compressed Work Week (CWW) program.**

**Job Summary**

Reporting to the Lead, Employee Experience and Recruitment, this position is an important member of the People and Culture Team providing administrative support to Kinark’s professional development programs, including oversight of health and safety training requirements. In addition to day-to-day work, this role also contributes to the People and Culture team’s continuous improvement projects and employee experience initiatives.

**Duties and Responsibilities**:

- Oversee self-directed mandatory health and safety training, including training distribution and compliance reporting
- Manage all employee education and development records
- Manage monthly Understanding and Managing Aggressive Behaviour (UMAB) orientations, ongoing trainer certifications and internal recruiting campaigns, and monthly reporting
- Manage Kinark’s online learning platform(s) and related campaigns
- Support employee experience metrics and initiatives

Areas of Direct Responsibility
- Administer self-directed mandatory health & safety training, including initial system set-up and ongoing required configurations in KnowBe4 system for new hires and renewals
- Data entry of staff’s Health and Safety training certificates into HRIS system (eg. First Aid, Ministry Of Labour’s Worker Health & Safety Awareness) at onboarding
- Run monthly training completion reports and conduct needed follow-ups for expired/missing records to ensure staff are in compliance and quarterly summaries are provided for balanced scorecard KPI’s
- Manage education requests and tuition reimbursement processes and administration, including invoice processing and reconciliation
- Support employee experience reporting and initiatives (eg. Quarterly balanced scorecard, deployment of DEI Learning strategy)
- Coordinate UMAB (Understanding and Managing Aggressive Behaviour) train-the-trainer certifications, and update UMAB training records in HRIS system
- Manage UMAB orientation schedule and distribution of training pre-work to participants and support UMAB trainer recruitment process
- Manage LinkedIn Learning platform, including maintenance of user list, answering user questions, and supporting related learning challenges/campaigns
- Provide training and performance review records in support of program licensing process
- Co-deliver new hire orientation sessions

**Qualifications**
- Post-Secondary Education in Business Administration or Human Resources Management field is an asset**:

- Minimum of one (1) year experience in a People & Culture administrative and/or junior Learning and Development administrative role
- Proficiency with Microsoft Office (Word, Excel, and PowerPoint) with a particular focus on excel for creating and maintaining Health and Safety training reports
- Experience with developing e-learning modules is considered an asset
- Strong attention to detail
- Exceptional internal customer service orientation
- Ability to work as a team player and independently
- Strong organization and time management skills, with a task-management mindset
- Experience using PeopleSoft and/or Deltek (applicant tracking) is considered an asset



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