Training and Development Administrator

3 weeks ago

Markham, Canada Black & McDonald Limited Full time

**ABOUT THIS CAREER OPPORTUNITY**

Black & McDonald's Learning and Development team is growing If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you.

**The Training & Development Administrator will contribute to Black & McDonald's success by **effectively managing the daily administrative training and development activities for the organization. As part of the People Resources Department, and reporting to the Director, Training and Development, the role will lead, develop, administer, and monitor training activities within all training and development programs and activities, and the learning management system.

Duties and responsibilities include but are not limited to:

- Manages the learning management system and maintains regular tracking, reporting, and updates for mandatory compliance training and all other training initiatives
- Identifies and communicates opportunities for process improvements, provides feedback on utilization, discrepancies, and suggested enhancements
- Collaborates with the Regional HR Business Partner and Business Unit Leaders on training needs and opportunities for the expansion of employee development within the organization
- Acts as an expert by analyzing data and recommending solutions to utilize the LMS to deliver, track and measure performance to meet business objectives
- Establishes and maintains an effective channel for communication of information with all business partners
- Administration of eLearning courses, publishing learning material, attendance tracking and reporting on course evaluations
- Provides administrative support for the implementation, maintenance, and execution of in class and VILT programs
- Participates in the preparation of training courseware workbooks and source material
- Provides training administrative support to the People Resources team as required
- Writes and maintains technical procedures and policy documentation as required

**COMPETENCY REQUIREMENTS**
- Employee Development
- Project Management
- Change Management
- Data Analytics/Management
- Communication
- Problem Solving
- Teamwork and Collaboration

**EDUCATION REQUIREMENTS**
- Completion of College/University in the field of Business Administration, Organizational Development, Human Resources

**WORK EXPERIENCE REQUIREMENTS**
- 2-3-years' experience in a similar role ideally within a Training or HR function
- Exceptional experience with managing all aspects of a Learning Management System (Litmos would be an asset)

**SKILLS, ABILITIES, AND OTHER REQUIREMENTS**
- Strong knowledge and understanding of Adult Learning Principles (ADDIE model)
- Strong knowledge of data management in Microsoft Excel would be a definite asset
- Excellent communication skills both written and verbal
- Strong customer focus with exceptional customer service skills
- Ability to take a proactive approach to overcome challenges to achieve results
- Possess strong analytical skills and data management abilities
- SharePoint knowledge would be a definite asset

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