Cannabis Retail Store Manager

1 month ago

Victoria, Canada Opal Cannabis Full time

**About Us**:
At Opal Cannabis, we are a passionate and forward-thinking cannabis retail company committed to providing a premium, professional, and customer-focused experience. We pride ourselves on creating a welcoming environment for both cannabis enthusiasts and newcomers, and we are looking for a dynamic **Store Manager** to lead our team.

**Position Overview**:
As the **Cannabis Retail Store Manager**, you will play a crucial role in overseeing the day-to-day operations of our retail location, ensuring excellent customer service, compliance with regulations, and the overall success of the store. You will manage a team of sales associates, develop and implement sales strategies, and ensure a high standard of product knowledge and customer satisfaction.

**Key Responsibilities**:

- **Leadership & Team Management**: Supervise and motivate a team of sales associates to achieve sales targets, maintain product knowledge, and provide exceptional customer service.
- **Inventory Management**: Oversee product inventory, including receiving shipments, tracking stock levels, conducting regular audits, and ensuring proper storage and handling.
- **Customer Service Excellence**: Ensure all customers have a positive, informative, and respectful shopping experience. Resolve customer concerns and provide guidance on product selections.
- **Compliance & Safety**: Maintain strict adherence to local cannabis regulations, store policies, and safety procedures to ensure compliance and a safe shopping environment.
- **Sales & Marketing**: Develop and implement strategies to drive sales, including promotions, events, and community engagement.
- **Staff Development & Training**: Hire, train, and develop team members to excel in their roles and foster a positive store culture.
- **Store Operations**: Oversee daily store operations, including cash handling, opening/closing procedures, and reporting sales and performance metrics.

**Qualifications**:

- Previous retail management experience, preferably in cannabis, beverage, or a similar regulated industry - Preferred but not required
- Strong leadership skills with the ability to manage, inspire, and develop a team.
- Knowledge of cannabis products and industry trends.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment, multi-task, and solve problems effectively.
- Strong understanding of inventory management and point-of-sale (POS) systems.
- Must be 19 years or older and able to pass a background check.
- Strong attention to detail and commitment to compliance with local cannabis laws and regulations.

**Why Join Us?**
- Competitive salary with performance-based incentives.
- Health, dental, and vision benefits.
- Employee discounts on cannabis products.
- Opportunities for professional development and career growth.
- A supportive, team-oriented work environment.

**Job Types**: Full-time, Permanent

Pay: $55,000.00 per year

Additional pay:

- Bonus pay
- Tips

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have Cannabis knowledge?

Work Location: In person

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