Store Manager

6 months ago


Victoria, Canada Songhees Cannabis Full time

**Must be 19+**
- **Indigenous members welcome**_
- **Songhees Cannabis **_is a licensed retail dispensary located at _**1502 Admirals Road in Victoria**_, British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.

As an Indigenous community, we use our retail experience to showcase _**Songhees culture, art, and tourism initiatives **_while incorporating regulated cannabis education and training for our budtenders and customers. Embracing these core concepts allows Songhees Cannabis to establish trust and a deeper connection to our customers, community, and values.

**Position Responsibilities**

Implement all operational and industry rules, regulations, policies and procedures to advance the company’s mission, vision, goals and objectives
- Opening and closing the store, maintaining POS systems, and auditing
- Manage store operational compliances as per regulations
- Manage in-store staffing needs in conjunction with Human Resources, provide input regarding hiring, disciplinary action, advancement, and terminations
- Coach, educate, and inspire employees on an ongoing basis to meet their highest performance level
- Regularly assess staff KPI’s to ensure they are being met and conduct performance reviews
- Ensure the safety and satisfaction of staff and store visitors
- Deliver exceptional customer service and address customer questions and concerns
- Guide and direct customers in their cannabis purchasing journey
- Meet and exceed sales goals
- Maintain store displays, visuals, products, signage, and products
- Assist in the development of budgets and sales forecasts; cash management
- Maintain an in-depth knowledge of in-store inventory
- Regular product ordering to maintain inventory in accordance with approved budget
- Manage shipping/receiving process, inventory, and stocking
- Keep up to date with industry changes and product knowledge
- Delivery driving may be required on an as needed basis
- Some travel may be required to service other cannabis store locations, upon request
- Other duties may include, but are not limited to, ensuring cleanliness of the store, good record keeping, special events and promotions, and other ad hoc duties

**Qualifications & Requirements**
- Must be 19+ years of age
- Valid Selling It Right certification
- Minimum 1 year cannabis retail experience
- 2+ Years of retail management experience
- Strong interpersonal skills
- Excellent time management and organization
- Valid Class 5 Drivers License is an asset
- Outside the box problem solving is a plus

As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Victoria, BC V8W 3V2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have your Selling It Right Certification?
- How many years of Cannabis Retail experience do you have?
- Please rate your cannabis knowledge and broadly explain.
- Are you willing to drive the company car for deliveries, where necessary, as part of this position?

**Experience**:

- Retail Management: 2 years (preferred)

Licence/Certification:

- BC Driver's License (preferred)

Work Location: In person


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