Budtender - Songhees

_**Indigenous members welcome Must be 19+**_

**About this Position**

Budtenders are the heart of our operation. As a Budtender, you are the first point of contact for customers and a source of knowledge for many. You will be responsible for providing customers with product knowledge and customer support while maintaining a clean and safe store environment. This includes, assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. As a Budtender, you will be provided with ample opportunity to expand your own connoisseur skills on a regular basis through our Songhees Cannabis's in-house & external trainings.
- **About Us**:_
- **Songhees Cannabis **_is a licensed retail dispensary located at _**1502 Admirals Road in Victoria**_, British Columbia. For us, it is all about showing gratitude for the simpler things in life and appreciating life’s journey. We seek to redefine the cannabis retail experience by offering a unique and inviting take on wellness and a return to nature.

As an Indigenous community, we use our retail experience to showcase _**Songhees culture, art, and tourism initiatives **_while incorporating regulated cannabis education and training for our budtenders and customers. Embracing these core concepts allows Songhees Cannabis to establish trust and a deeper connection to our customers, community, and values.

Perks of Working with us grow within a company that is rapidly expanding; ongoing educational & learning tools provided to enhance your product knowledge; weekly product testing for budtenders covered by the company; represent a brand that supports BC craft and Indigenous initiatives; work within the exciting cannabis industry.

**Position Responsibilities**
- Deliver exceptional customer service
- Guide and direct customers in their cannabis purchasing journey
- Provide education on available products and accessories
- Answer customer questions and concerns
- Build a loyal customer base
- Execute daily tasks and merchandising needs while ensuring customer priority
- Knowledge of basic computer functions and POS systems
- Meet and exceed sales goals
- Maintain store cleanliness, performing tasks such as sweeping, mopping, dusting, and organizing display
- Ensure compliance in all transactions
- Taking inventory and assisting in inventory related tasks as directed by the Inventory Manager
- Unpack, sort, count and label merchandise as directed
- Using sales cycle to offer consistent customer experience
- Occasional/regular delivery driving, using company vehicle as required
- Cash handling and other duties as directed

**Qualifications & Requirements**
- Must be 19+ years of age
- Impeccable customer service
- One (1) year customer service experience
- One (1) year retail sales experience (preferred)
- In-depth knowledge of cannabis products, strains, and consumption methods (preferred)
- Must be able to lift up to 25lbs
- Valid Selling It Right certification
- Valid Class 5 Drivers License is an asset

As per Section 41(1) of the BC Human Rights Code, preference may be given to qualified applicants of First Nations ancestry.

**Job Types**: Part-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay
- Tips

Application question(s):

- Do you have your Selling It Right Certification?
- How many hours per week are you looking for with this position?
- Please indicate if you are available for morning, evening, and/or weekend shifts.
- Willingness to do delivery driving, in a company vehicle?
- Do you have previous knowledge of cannabis products, strains, and consumption methods?
- Which days are you available to work for this position (i.e., all weekdays and/or weekends)?

**Experience**:

- Customer Service: 1 year (required)

Licence/Certification:

- Driver's Licence (preferred)

Work Location: In person