Customer Service Representative

4 weeks ago


Burlington, Canada Sun-Mar Corporation Full time

Sun-Mar manufactures and markets a complete line of composting toilets and garden composters along with related accessories. Since its inception, Sun-Mar has been recognized as an industry leader with a strong reputation for innovative design, superior technology and proven quality.
- Accurately document and update customer records in the company systems
- Escalate customer concerns to your manager when necessary
- Provide feedback and recommendations to your manager
- Remain calm and helpful under pressure
- Perform other duties as assigned by your manager of the management team

**Job Requirements**
- Some previous customer service and/or call center experience (3 to 5 years or more) a plus
- Has good computer skills, including Microsoft Office
- Possesses excellent communication skills
- Cares about helping their customers
- Is team-focused
- Has the ability to multitask well
- Positive attitude
- French fluency would be a definite asset.

Salary commensurate with experience.

Health benefits and sick leave benefits paid by the company after 3 months in the event the role becomes permanent.

If you are excited about this opportunity, and think it may be a fit, please submit your resume.

We thank all applicants for submitting their resume, however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: $128.00-$160.00 per day

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Burlington, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Expected start date: 2023-03-01



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