Bilingual Technical Writer

6 days ago


Edmonton, Canada LawDepot Full time

**Company Profile**:
Join one of the fastest growing companies in Canada and a seven-time Growth 500 ranked organization. LawDepot is the most advanced publisher of web-based do-it-yourself legal solutions. Using a unique step by step method, LawDepot simplifies the process of creating a customized legal document. LawDepot products cover all facets of the legal industry including: Estate Planning, Family Law, Real Estate, Business and Human Resources. Over ten million satisfied customers worldwide have trusted LawDepot to solve their legal needs. LawDepot attracts over two million monthly visitors and is one of the top 5000 largest websites in North America.

**Position Overview**:
**Primary Responsibilities**:

- Develop interactive French language product questionnaires that customers fill out to create customized legal documents
- Drive sales growth for our France and French-Canadian products
- Write and edit text to make the product creation process simple and easy for users
- Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement
- Work with our Legal team to revise product specifications to ensure legality
- Translate English website text to French, and perform language quality control
- Collaborate with our Design, Development, and QA departments to create powerful, interactive web products that are optimized for conversion
- Utilize internal tools to implement questionnaire improvements
- Conduct product and user research
- Develop innovative strategies for increasing user engagement and post-purchase retention
- Help assess the viability of potential projects, services, and features
- Work on other French based projects as required (ex. Paid Search campaigns, SEO content creation)

**Knowledge and Skill Requirements**:

- Fluent in French and English
- Post-secondary education in Writing, Communications, Law, Business, or other relevant fields
- Familiarity with consumer behaviour and norms in France would be an asset
- Excellent written and verbal communication skills
- Ability to communicate complicated information in a succinct way that all users can understand
- Understanding of consumer psychology, online marketing, and conversion optimization
- Effectively provide and receive feedback
- Self-driven with the ability to work independently and as part of a team
- Quality decision making and sound judgement
- Flexibility to handle a variety of a business-related tasks needed to grow the website
- Knowledge of law and legal matters would be an asset
- Working knowledge of UX best practices would be an asset
- Computer hardware and connectivity to support working remotely
- Ability to meet with team members across different time zones

**Why You Should Join the LawDepot Team**:

- Excellent total compensation package
- Comprehensive health and dental benefits, plus an additional Health Care Spending Account
- Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
- Three weeks paid vacation, plus bonus personal days
- Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
- Company share plan
- Free catered lunches for the entire office
- Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
- Casual work environment
- Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
- Free and easily accessible parking
- Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
- Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

**How to Apply**:
We thank all applicants; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Work from home

Schedule:

- 8 hour shift


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