Brokerage Representative I

3 weeks ago

Mississauga, Canada UNITED PARCEL SERVICE Full time

**Primary Job Posting Location**:
Mississauga, Ontario Canada

**Avant de postuler pour un emploi, sélectionnez votre préférence linguistique parmi les options**
**disponibles en haut à droite de cette page.**

**Description du poste**

**Cette opportunité d'emploi offre la flexibilité de travailler à distance n'importe où au Canada. (Travail à domicile - À distance)**

**Horaire de travail: Lundi au Vendredi, 9h à 17h30**

**Titre du poste **:Représentant(e) au courtage en douane I

**Sommaire de la position**

Effectuer le dédouanement (mainlevée) ET/OU confirmer les déclarations pour les expéditions non complexes à l’aide du système de courtage en douane ‘’CCBS’’ et les compétences acquises dans ce domaine. Le poste nécessite la gestion du service de livraison ET/OU des demandes de permis d'importation si nécessaire ET/OU la collecte et l'envoi de la documentation appropriée au gouvernement

**Client (Interne/Externe)**

Les opérations à l’import, autres services au sein de l’entreprise, service de la consultation, transport import, service des ventes, clients du courtage en douane, etc.

**Produits ou services spécifiques**:

- Entrée de données (ouvre les dossiers-clients, valide l'information, crédit et facturation).
- Amasse l'information supplémentaire ou la documentation, lorsque requis, des clients, transporteurs, douanes et autres bureaux, etc.
- Identifie les écarts dans les profils-clients.
- Répond aux questions de base et aux demandes des clients, des douanes, des chauffeurs et des autres bureaux.
- Travaille en équipe avec les autres partenaires: clients, employés, transporteurs, agents à l'importation.

**Facteurs clés de succès/Critères de performance**:

- Support rapide et efficace; dossiers à l'ordre, productivité, nombre de dossiers préparés à l’heure.
- Temps de traitement rapide; pas d'erreurs dans le traitement de l'information
- Directives opérationnelles suivies
- Coopération et assistance avec les membres de l'équipe interne
- Satisfaction du client (service rapide, poli, courtois, sans interruption, sans délai)

**Compétences clés du poste**

Compétences techniques
- Connaissance de base des opérations douanières, des lois et réglementations et d'autres ministères - Préféré
- Compréhension de base du système harmonisé ‘’HS’’, de ‘’CUSMA’’ (Accord Canada, États-Unis, Mexique) et du processus de permis - Préféré
- Connaissances informatiques requises

Compétences personnelles
- Communications (interpersonnelles); travail en équipe
- Résolution de problèmes ; Bonne gestion du temps
- Professionnalisme; axée sur le client
- Proactif ; attention aux détails

**Exigences**
- Expérience d’emploi en administration - Préféré
- Diplôme d’études secondaires
- Bilinguisme requis au Québec seulement

UPS Canada est un employeur inclusif et qui adhère au principe d’égalité d’accès à l’emploi. Veuillez aviser un représentant des ressources humaines si une mesure d’adaptation du lieu de travail est requise. Merci de l’intérêt que vous portez à UPS Canada.

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