Lead, Quality Improvement and Patient Safety

7 months ago


Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $45.46 - $65.35 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

Are you passionate about quality improvement when it comes towards the health care for our communities? If so, bring your proven knowledge of quality improvement principles, methods and tools and your commitment to perfection in service and care, to a role where you can really make a difference. As a **Lead Quality Improvement & Patient Safety** you will support various patient safety and improvement initiatives in Fraser Health by working in collaboration with the clinical programs.

**Build on your education and career experience as you**:

- Collaborate with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
- Identify learning needs of teams related to QI/PS methodology, tools, and system processes. Develop, implement, and evaluate education resources to meet those needs.
- Provide consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provide facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provide expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provide leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
- Perform other related duties as assigned.

**Are you passionate about joining our team? We will be looking for you to have**:

- A level of education, training and experience equivalent to a Master's Degree in a health care related field.
- Experience in public client relations an asset.

**This full time position is based at Central City in Surrey, B.C. with the option for remote work.**

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

**Connect with us**

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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
**Responsibilities**:

- Collaborates with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
- Identifies learning needs of teams related to QI/PS methodology, tools, and system processes. Develops, implements, and evaluates education resources to meet those needs.
- Provides consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provides facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provides expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provides leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
- Evaluates the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting. Makes recommendations based on evaluation of impact to patient outcomes and organizational risk. Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
- Contributes to the development and review of policies and guidelines related to patient safety and quality of care. Uses applicable legislation and directives both provincially and nationally. Provides expert advice to leaders, as needed.
- Performs a leadership role in the integration of accreditation standards, processes, and related improvement priorities with program leads.
- Provides expertise and facilitation related to clinical improv



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