Lead, Quality Improvement and Patient Safety

6 months ago

Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $44.14 - $63.45 / hour Why Fraser Health?:
Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2 million people in Metro Vancouver and the Fraser Valley.

Twelve acute care hospitals, BC’s first dedicated outpatient care and surgery centre and a wide range of services in public health, home health, mental health and long-term care facilities - all within Metro Vancouver and the Fraser Valley. Known as one of the most desirable places to live in the world, these dynamic communities along with inspiring scenery and easy access to an abundance of outdoor activities provide an amazing quality of life.

**Position Highlights**:
**Build on your education and career experience as you**:

- Participate in the planning, development, implementation and evaluation of CQPS operational goals to ensure alignment with FH's strategic plan.
- Develop and maintain an effective QI structure and network that supports the achievement of the operational and educational goals of the CQPS program.
- Identify and communicate emerging trends and/or new patient safety and quality improvement initiatives within Fraser Health.
- Provide overall leadership, direction and supervision to assigned team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management).
- Develop alliances with other health authorities and external associations to achieve consistency of interpretation and implementation of government policy and/or new evidence related to patient safety and quality improvement.
- Represent FH on community, provincial, national and international committees as required.
- Performs other related duties as assigned.

**Are you passionate about joining our team? We will be looking for you to have**:

- A level of education, training and experience equivalent to a Master's Degree in a health care related field.
- Seven (7) years' recent, related leadership experience in progressively more responsible patient safety and/or quality improvement roles within a large complex work environment such as a health care organization
- Experience in public client relations an asset.

**This full time position is based at our Central City Office in Surrey, B.C.**

Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

**Connect with us**

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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
**Responsibilities**:

- Collaborates with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
- Identifies learning needs of teams related to QI/PS methodology, tools, and system processes. Develops, implements, and evaluates education resources to meet those needs.
- Provides consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provides facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provides expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provides leadership in the development and implementation of client safety and risk indicators, alert systems, and other risk prevention strategies.
- Evaluates the effectiveness of processes as they relate to patient safety, complaints management, and patient safety event reporting. Makes recommendations based on evaluation of impact to patient outcomes and organizational risk. Plans with leaders the patient safety reviews in accordance with the patient safety event management policy and protocol.
- Contributes to the development and review of policies and guidelines related to patient safety and quality of care. Uses applicable legislation and directives both provincially and nationally. Provides expert advice to leaders, as needed.
- Performs a leadership role in the integration of accreditation standards, processes, and related improvement priorities with program leads.
- Provides

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