Pool Attendant

7 days ago

Richmond, Canada River Rock Casino Resort Full time

River Rock Casino Resort is currently recruiting for a customer service individual who will be responsible for maintaining the Pool and Health Club. Ensuring guests have a safe and enjoyable aquatic and exercise experience.

**Other Duties and responsibilities for our Pool Attendant will include**:

- Greets guests and orients them to the facilities
- Issues towels to guests
- Is aware of how many guests are in the pool and ensures all rules are being observed
- Maintains a clean area in both the pool and health club. Identifies and is aware of all chemicals related to pool operations and maintenance. Reports deficiencies to the Manager, Front Office
- Vacuums the pool on a pre-determined schedule
- Is responsible for the cleaning, folding and stocking towels in the pool area
- Secures & opens the patio area ensuring all patio furniture is clean and properly placed
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed.
- Exceptional interpersonal and communications skills
- Customer service experience
- Ability to handle multiple tasks and projects at one time
- Ability to stand for long periods of time
- Competent swimmer
- Interest in health and fitness an asset
- Ability to provide leadership in a team environment and motivating, developing, and sharing in the successes of the team
- Possess a high level of honesty and integrity
- Serving It Right Certification or the ability to achieve a Serving It Right Certification
- Ability to successfully obtain a Criminal Record Check
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests
- A willingness to learn, develop and achieve new skills for personal and professional development
- Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship

**Salary**: From $16.47 per hour

**Benefits**:

- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Richmond, BC V6X 3P8: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Licence/Certification:

- Serving It Right (preferred)
- First Aid Certification (preferred)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: In person

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