Id Services Specialist
2 weeks ago
**The Role**
**Location**
Gambit ID is in Ottawa, Ontario and has two fingerprint offices across the city. This position may require you to work onsite at both locations.
**Core Responsibilities**:
- Fingerprint applicants in-office for pre-employment screening, immigration purposes, etc.
- Answer phone calls and respond to questions accordingly and in a timely manner.
- Assist Operations Manager coordinate day to day operations.
- College diploma or university degree in a relevant field, or a suitable combination of education, experience, and training.
- Strong ability to pick up new technologies quickly.
- Exceptional customer service demonstrating a positive attitude and flexibility.
- Strong organizational skills.
- Ability to work independently with confidence, and in a team environment.
- Excellent verbal and written communication skills in English.
- French is an asset.
- Willingness to take on opportunities outside comfort zone.
- Excellent knowledge of Microsoft Office.
- Willing to work regularly in our Kanata and East End offices.
- Experience with complying with policies and legislation an asset.
**Working at Gambit ID**
- Competitive benefits.
- Three weeks annual vacation, plus office shut down between December 25 and January 1.
- Monetary performance bonuses.
- Opportunity for career growth.
- Team events.
**Compensation**
This is an entry level position, but base salary will vary based on background and relevant experience. In addition, you will be eligible for monetary performance bonuses.
**About Us**
Founded in 2010, Gambit ID is a growing company that specializes in providing Identity as a Service (IDaaS), biometrics, and Pre-Employment Screening automation while providing top-notch customer service. We are proudly headquartered in Ottawa, with two offices in the region.
**The Team**
At Gambit ID, we solve complex problems with the aid of our automated software platform and our knowledgeable resources. We are a highly collaborative team that constantly challenges ourselves by taking on diverse opportunities. We work quickly and cross-functionally to achieve success for clients in both the public and private sector. If you are an entrepreneurial type looking for a positive environment with competitive pay, great perks, and an opportunity for advancement, you're going to love it here.
We strive to remain an open, honest, and fun place to work that is shaped by the people within it. We are committed to building and supporting talent that reflects our diverse culture.
**Job Types**: Full-time, Permanent
Pay: $52,000.00 per year
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
**Education**:
- Bachelor's Degree (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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