Manager, Residence Life

3 weeks ago

North Bay, Canada Nipissing University Full time

**Nipissing University**
**Position Description**

**POSITION TITLE**: Manager, Residence Life

**DEPARTMENT**:Residence

**SALARY LEVEL**:Seven (7)

**EMPLOYMENT DEFINITION**: Full-time Administration

**SUPERVISOR**:Assistant Vice-President, Students

**SUMMARY OF FUNCTIONS**:
Reporting to the Assistant Vice-President, Students (AVP, Students), the Manager of Residence Life is responsible for a
979-bed residence operation. The Manager of Residence Life is responsible for the oversight of all aspects of the
Residence Life program including the hiring, supervision and training of all staff, both full-time professional and student staff, administration of the Residence, Community Living Standards, the development and implementation of social and academic programming as well as the residence learning communities. The Manager will be available to support timely responses to behavioral issues and emergencies outside of regular business hours. The incumbent will work closely and collaboratively with Residence staff in creating the optimal environment for student success.

The Manager provides operational and strategic direction to the University in the administration and management of Nipissing University's residence operation as well as provides input into student life policies, procedures and programs as they pertain to students within the residence system. The Manager is responsible for all aspects of the residence life which includes planning, overseeing, and controlling residence operations, and residence admissions, quality of residence life, financial management, budget presentation and service requirements

**DUTIES AND RESPONSIBILITIES**:
**General Residence Administration (30%)**
- Oversee the administration of the day to day operations of the Residence system for the maximum satisfaction of the stakeholders (Nipissing University currently operates 4 separate complexes that vary in size from 142 occupants to 406)
- Initiate, develop, recommend and administer policies, standards and procedures related to the Residence, which are in accordance with the operational procedures, goals and priorities of Residence Life Department, Student Development and Services, and Nipissing University
- Ensure that the Residence provides a residential community atmosphere that not only reflects well on the University, but is also a positive factor in attracting students to Nipissing University
- Address issues/concerns raised by residents, parents or guests in a fair and tactful manner, keeping the university’s reputation in mind
- In consultation with the AVP, Students prepare the overall budget for Residence; approve all expenditures within set parameters; recommend, for approval, rates and fee structures; ensure that proper financial controls are followed with regard to deposits, requisitions, reconciliations, petty cash floats, etc.
- Responsible for the orderly control of services to the residence by outside and internal vendors/contractors
- Responsible for maintaining a positive, collegial and cooperative working relationship with Canadore College in matters related to Residence & Operations
- Chair and participate in weekly/bi-weekly and monthly staff meetings (Residence Life Management Team,

Student Development and Services, as well as collaborative meetings with Residence Maintenance/Facilities and Summer Accommodations and Programming Meetings)
- Oversee the development and monitor an effective system of Residence Student Governance. (i.e.: Residents’ Council)
- Responsible for Town/Gown relationship and resolving any problems or issues with the City of North Bay.
- Responsible for coordination of events (licensing, noise by-laws etc.) with the City of North Bay and any media relations required

**Supervision (25%)**
- Oversee the continued development of a residence staff manual that will assist Dons and related positions in their day to day responsibilities
- Oversee the recruitment, development, training and performance of the Residence Life Staff
- Oversee the coordination, planning, implementation of Residence Don and Residents’ Council training (spring and fall training, in-service training)
- Ensure that staff is knowledgeable, and remain current, of all appropriate University, Provincial, Federal and Municipal Regulations
- Ensure all staff practice appropriate ethical behaviour, respect Human Rights and respect the diversity of all individuals
- Directly supervise Residence Life Management Team
- Approve overtime for all support staff
- Manage the activities of all staff in a continued effort to maintain a safe, clean and healthy living environment for all residents
- Oversee and provide on-going consistent supervision through training programs, appropriate written guidelines, regular staff meetings, one-on-one meetings and feedback from staff, student evaluations, etc.
- Communicate and work regularly with the AVP, Students to address staffing needs as they arise
- Evaluate staff on a regular b

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