Product Specialist

2 weeks ago

Oakville, Canada ProMach Full time

**Grow Your Career as a Product Specialist in a Growing Company**

At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.

You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.

**_ Do we have your attention?_** Keep reading

**JOB DESCRIPTION**:
The Product Specialist will be responsible for working extensively with the ZPI suite of software in a technical support role. Applicants should have experience in remote customer support. Other responsibilities include on-site software demonstrations, tradeshow assistance, assisting in marketing material creation, support of various clients and facilities, conducting webinars, software testing and coaching users on system use. In addition to those primary responsibilities, they must be capable of understanding the relationship between software sales, programming and integration processes and may be involved with the software development roadmap as they will need to have a thorough understanding of the ZPI software suite. The position reports to the General Manager and will be located in Oakville, ON.
- Maintain in-depth knowledge of the ZPI software suite and its supporting software
- Capture feedback from clients for improvements and enhancements to software.
- Assist with the creation and maintenance of user facing documentation and videos.
- Contribution of potential enhancements to the Software Roadmap.
- Coordinate with others in technical support to resolve customer issues in a timely manner.
- Provide product training and respond to customer issues and requests
- Respond, update and resolve customer reported issues in ticketing system - escalating where required.
- Assist programming department with product testing and software bug verification.
- Train and coach users and plant champions on system-related questions, issues and inquiries.
- Assist on-site teams with software upgrades and installations from Oakville office.
- Support other ProMach divisions in targeting specific client accounts for sales activity.
- Assist sales team during presentations, meetings, or webinars with clients.
- Other duties as assigned by General Manager

**Who we’re looking for**:

- Experience in a technical support role.
- Good interpersonal skills and ability to handle a multi-tasked role with good organizational skills.
- Advanced critical thinking skills displayed by ability to find creative solution to problems.
- Comfortable giving presentations and speaking to large groups.
- Ability to learn new systems quickly.
- Strong business acumen and technical analysis skills are required for this position.
- Ability to travel domestically and internationally.
- Experience in an industrial environment would be an asset

**What’s in it for you?**

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.

**Pro Mach, Inc.**

We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

A single source of integrated solutions with global reach and a world of experience, ZPI is a network of technical experts working together to deliver the most efficient and economical solutions, anywhere in the world. Integration, engineering, data collection, advanced analytics, machine forensics, track and trace, and more: ZPI delivers innovation from every corner as part of the ProMach family.

**_ Curious about life at ProMach?_** Follow us on LinkedIn, Twitter, and Instagram

More career opportunities to consider

PMISC

**Qualifications**:
**Skills**:
Behaviors
**Motivations
**Education

Experience

Licenses & Certifications

  • Delivery Coordinator/product Specialist

    2 months ago

    Oakville, Canada Budds' Group of Companies Full time

    **What makes a successful Product Specialist for the most dynamic premium automotive brand in the world? You must have a passion for premium automobiles, be technologically savvy, project a positive attitude, and provide exceptional service.**: The most successful BMW Delivery Coordinator/Product Specialists share similar character traits, including: -...

  • Product Specialist

    1 week ago

    Oakville, Canada ZPI Full time

    **Grow Your Career as a Product Specialist in a Growing Company** At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You'll be...

  • Product Specialist

    2 weeks ago

    Oakville, Canada ZPI Full time

    **Grow Your Career as a Product Specialist in a Growing Company** At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist. You’ll be...

  • Specialist, Product

    2 months ago

    Oakville, Canada FCT Full time

    Sommaire de la compagnie Venez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C’est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée. FCT offre la meilleure assurance titres de...

  • Specialist, Product

    5 days ago

    Oakville, Ontario, Canada FCT Full time

    Sommaire de la compagnieVenez travailler pour une entreprise qui est engagée dans la réussite de chacun de ses employés. C'est un milieu de travail où les innovateurs et les collaborateurs se rencontrent et tirent parti des talents de chacun. Un endroit où la diversité est accueillie et célébrée.FCT offre la meilleure assurance titres de l'industrie...

  • Hp Product Specialist

    2 months ago

    Oakville, Canada Mosaic North America Full time

    : **HP Product Specialist - Technology (Retail Sales Brand Representative)** Mosaic is a leading North American Integrated Agency, specialized in connecting brands with consumers through Experiential Marketing, Sales & Merchandising, and Shopper Marketing. At Mosaic, we are never satisfied with the status quo and are in constant search for new ideas and new...

  • Product Sales Specialist

    5 days ago

    Oakville, Ontario, Canada Siemens Mobility Full time

    Job ID:Company: Siemens Healthcare LimitedOrganization: Siemens HealthineersJob Family: Product Management, Portfolio & InnovationExperience Level:Mid-level ProfessionalFull Time / Part Time: FulltimeRemote vs Office: Hybrid (Remote/Office)Contract Type: PermanentDo you want to join us in helping to fight the world's most threatening diseases and enabling...

  • Editorial Production Specialist

    5 days ago

    Oakville, Ontario, Canada Sheridan College Full time

    Editorial Production SpecialistThe Editorial Production Specialist position reports directly to the Manager, Creative Studio. The incumbent coordinates editorial processes and timelines for print, digital and promotional materials and assists in maintaining the editorial standards for Sheridan Marketing & Communications publications, digital assets,...

  • Product Specialist/delivery Coordinator

    4 weeks ago

    Oakville, Canada Budds' Group of Companies Full time

    Budds’ BMW Oakville is looking for an individual to assist in our sales department, and help our clients enjoy everything their BMW has to offer! You will have an appreciation for technology in today’s vehicles and be comfortable in dealing with people, while providing pressure free product demonstrations to bring clients closer to our products. You...

  • Technical Product Specialist

    2 months ago

    Oakville, Canada Electrical & Automation Industry Careers Full time

    **Technical Product Specialist - Electrical Division** **Job Overview**: **Key Responsibilities** **- Technical**: - **Technical Expertise** - Develop and maintain in-depth knowledge of the company's products, including technical specifications, features, and functionalities. - Assess market competition by comparing the company's product to competitors'...

  • Product Security Specialist

    4 weeks ago

    Oakville, Canada Geotab Full time

    Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work .” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet...

  • Product Security Specialist

    4 weeks ago

    Oakville, Canada Geotab Full time

    Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work .” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet...

  • Product Security Specialist

    3 weeks ago

    Oakville, Canada Geotab Full time

    Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work .” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet...

  • Product Security Specialist

    3 weeks ago

    Oakville, Canada Geotab Full time

    Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work .” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet...

  • Product Security Specialist

    4 weeks ago

    Oakville, Canada Geotab Full time

    Geotab is a global leader in IoT and connected transportation and certified “Great Place to Work .” We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet...

  • Product Sales Specialist

    2 weeks ago

    Oakville, Canada Siemens Mobility Full time

    **Job ID**: - 370932**Company**: - Siemens Healthcare Limited**Organization**: - Siemens Healthineers**Job Family**: - Product Management, Portfolio & Innovation**Experience Level**: - Mid-level Professional**Full Time / Part Time**: - Full-time**Remote vs Office**: - Hybrid (Remote/Office)**Contract Type**: - Permanent**Do you want to join us in...

  • Product Sales Specialist

    2 weeks ago

    Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort...

  • Product Sales Specialist

    1 week ago

    Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort...

  • Product Sales Specialist

    2 weeks ago

    Oakville, Canada Siemens Healthineers Full time

    **Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.** At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort...

  • Product Specialist Digital Enabled Solutions

    6 days ago

    Oakville, Canada Essity Full time

    **Product Specialist Digital Enabled Solutions TENA**: **Who We Are** Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands...