Credit Realization Manager

1 month ago


Calgary, Canada ATB Financial Full time

At ATB, we exist to make it possible for our clients, team members and communities. Our purpose is more than aspirational. It's a real commitment we live every day through our values (what we call the ATB ID).

Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three commitments we make to our team members:
Impact in action: No matter where you are in the organization, you're empowered to make an impact in the lives of our clients and communities.

Thrive together: We want you—the unique, authentic you—to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.

Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
- About the roleAs ATB’s next Credit Realization Manager, you will communicate with delinquent or charged off credit clients to collect the amount owed and negotiate offers where required. You may direct repossession, foreclosure, or asset selling and seizure activities.
- Accountabilities- Communicate with delinquent or charged-off credit clients to collect the amount owed and negotiate offers where required.
- Use strong empathy and stakeholder management skills to have these difficult conversations
- May direct repossession, foreclosure, or asset selling seizure activities
- Build & Maintain working knowledge of credit enforcement regulations & legislation. Ensure all enforcement / collection activities operate within legal bounds
- Maintain accurate account records and log of enforcement / collection efforts
- Skills, experience & requirementsInterpersonal Skills
- Empathy
- Stakeholder Management
- Negotiation
- Adaptability
- Professional Skepticism
- Critical Thinking & Problem Solving
- Verbal communication
- Written communication

Credit Management
- Understanding of Legislation Applicable to Enforcement Activities
- Asset Valuation
- Lending & Underwriting
- Portfolio Monitoring

Business Fundamentals
- Banking Industry Domain Knowledge: Mortgages

Accreditation
- Bachelor’s degree or similar / lower in business, accounting or related fields

Don’t meet all the requirements on the list?

We’re dedicated to building a workforce reflective of those within our communities, and a culture where our team members are equipped with what they need to succeed—their way. Part of creating an inclusive workplace is recognizing our role in advancing Truth and Reconciliation. We are committed to meeting and exceeding the standards set out in the Partnership Accreditation in Indigenous Relations program created by the Canadian Council for Aboriginal Business.

What happens next?

Stay in touch
We’re excited that you’re interested in a career with ATB. Follow us on LinkedIn, Facebook and Instagram to learn more about what our team is up to.



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