Collections Specialist

05-May-2023 to 04-Jun-2023 (EST)
TITANIUM - Finance
Bolton, ON, CAN
Full Time

Company Profile

Titanium is a leading logistics and transportation company servicing Canada and the United States. We are a recognized consolidator of asset-based transportation companies, having completed twelve acquisitions since 2011. Titanium has also been ranked by Canadian Business as one of Canada's Fastest-Growing Companies for twelve consecutive years, and in 2020 was recognized by Financial Times as one of America's Fastest-Growing Companies. We are one of only three publicly traded Transportation Companies in Canada. We welcome growth, new ideas and the provision of opportunity

Job Summary

Job

**Responsibilities**:
Communicate with clients using all forms of contact
Manage all levels of client relations matters specific to collections, including general inquiries and overall credit management
With the use of various software, manage customer database and monitor all account activities, including investigating payment discrepancies
Enforce prompt action on overdue accounts and engage in appropriate means of collection activities
Process client payments using various POS systems and coordinate payment information updates and customer account changes as assigned
Maintain and update filing and database systems

Job Requirements

3-5 years of experience working in a Collections role
Proficient with the use of a computer, including Microsoft Office Software (Outlook, Excel, Word, PowerPoint)
Strong verbal and written English communication skills with the ability to be assertive and manage escalated customer interactions, as necessary
Ability to work with and manage confidential information and use independent judgment

Preferred

Completion of post-secondary studies in related field
Pursuit of a CCP designation will be considered beneficial
Experience working within the transportation industry and with Great Plains and TMW software
Previous experience in supply chainlogistics environment would be considered an asset

Position Details

Full-time employment
Office environment - no remote work available
Share Purchase Plan - opportunity to buy company shares through payroll at a 100% match
Group Benefits offered - health and dental
Titanium is committed to investing in our employees through the use of annual performance reviews - we promote from within

We thank all applicants in advance; however, only applicants being considered for an interview will be contacted.

INDH