System Administrator and Cloud Infrastructure

3 months ago

Markham, Canada IBM Full time

Introduction
A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions.

Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.

IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your Role and Responsibilities
As a key member of our dynamic team, you will play a vital role in crafting exceptional software experiences. Your responsibilities will encompass the design and implementation of innovative features, fine-tuning and sustaining existing code for optimal performance, and guaranteeing top-notch quality through rigorous testing and debugging. Collaboration is at the heart of what we do, and you'll be working closely with fellow developers, designers, and product managers to ensure our software aligns seamlessly with user expectations.

About the Role

In this role, you will work closely with other members of the Core Service team (DevOps, DBA, and IT Operations), and the team of Software Engineers and QAs.

Key Responsibilities
- Providing general problem diagnosis and technical support to internal and external inquiries in North America/Europe regions
- Administration of IIS Web Server environments and Windows Server systems
- Administration of cloud infrastructure (AWS and Azure) and proactive monitoring, maintenance, and support of cloud services

Nice to have
- AWS/Azure IaaS-PaaS cloud models
- Vulnerability scanners such as Tenable
- Ansible
- Linux servers
- Compliance: FedRAMP, SOC1/SOC2 or ISO certification
- Atlassian's Jira / Confluence platform

Required Technical and Professional Expertise
- 5+ years of experience with cloud environments (AWS and/or Azure)
- 5+ years experience with system administration/support or similar roles
- 3+ years experience in Windows Server System Administration (Windows Server 2019/2022)
- 2+ years of scripting and language skills - such as PowerShell

Preferred Technical and Professional Expertise
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Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

Location StatementMust have the ability to work in Canada without sponsorship.

This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Syria, and the Crimea, Luhansk, Donetsk, Kherson, and Zaporizhia regions of Ukraine) on a work permit, you are not eligible for employment in this position.

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