Quality Improvement Specialist

3 weeks ago

Cobourg, Canada Northumberland Hills Hospital Full time

**Reference #**
- 00738**Posted**
- Thursday, February 8th, 2024 at 12:00am**Scope**
- Public Applications Accepted**Position**
- Quality Improvement Specialist (Temporary Full-Time)**Department**
- Quality, Patient Safety, and Risk**Term**
- Temporary, Full-Time**Pay**
- $83,266-$85,764**Application Deadline**
- Thursday, February 22nd, 2024 at 12:00am**VALUES AND COMMITMENT**

At Northumberland Hills Hospital (NHH), our shared purpose is **_People First,_** and our core values of **Integrity**, **Quality**, **Respect**, **Compassion** and **Teamwork** are at the centre of who we are and what we do. We remain committed to sustaining an experienced workforce that reflects Northumberland Hills Hospital’s dedication to recognising everyone’s contributions and respecting everyone’s dignity, unique experience, and potential.

**EQUITY AND ACCESSIBILITY STATEMENT**

**LOCATION**

Located approximately 100 kilometres east of Toronto, NHH is a vibrant community hospital delivering a broad range of acute, post-acute, outpatient and diagnostic services. Directly serving a growing population of more than 60,000 residents spread across a mix of urban and rural settings, NHH directly employs approximately 750 people and relies on the additional support provided by a highly engaged and supportive network of physicians, midwives and volunteers.

**ROLE OVERVIEW**

Duties and Responsibilities include but are not limited to:

- Working under the guidance of the Manager to operationalize quality improvement initiatives and patient safety framework across the organization, coordinating several projects simultaneously.
- Assists in maintaining, reviewing, and analyzing data within the Incident Management System to determine root causes and corrective actions.
- Monitors resources, progress, and measures for the organization Quality Improvement Plan (QIP) and Patient Safety Plan
- Provide leadership and support to Quality Practice Committee (QPCs) and working groups involved in improving processes, patient safety and patient outcomes within NHH.
- Assist with ongoing Accreditation (Qmentum/QGlobal) readiness and working with programs and departments to embed Accreditation readiness into daily work and operational planning.
- Contribute to internal and external reporting, data analysis and visualization, policy development, quality tool kit development and management and quality improvement education (huddles/general orientation).
- Leads internal safety surveillance/audits related to emergency preparedness.
- Assists with the coordination and facilitation of applicable training programs and initiatives.
- Meet legislative, corporation and departmental requirements for Occupational Health and Safety, Quality Assurance, Accreditation and Risk Management.
- Follows safe and healthy work practices whilst maintaining a safe and healthy work environment through attendance at education programs, use of established reporting mechanisms for injuries, illnesses and hazards, and adherence to health and safety related policies and procedures.
- Acts as a delegate regional liaison for NHH when required.

**QUALIFICATIONS/REQUIREMENTS**
- Completion of relevant post-secondary education ideally in a health-related field.
- Demonstration of relevant experience in healthcare or comparable industry.
- Working knowledge of governmental and other regulatory standards, requirements, guidelines, and industry best practices related to Patient Safety, Quality improvement and Accreditation.
- Working knowledge of current legislation governing healthcare facilities (e.g. Personal Health Information Protection Act, Health Care Consent Act, Mental Health Act, the Excellent Care for All Act, etc.).
- Previous experience conducting and evaluating research, using data measurement and analysis pertaining to risk, quality, and patient safety.
- Demonstrated commitment to our core values of Quality, Respect, Integrity, Teamwork and Compassion; and commitment to our shared purpose of “people first”.
- Demonstrated ability to foster an inclusive workplace culture that values diversity and promotes equity and belonging.
- Demonstrated commitment to patient and family centered care and improvement strategies that promote health equity.
- Ability to work collaboratively with multiple stakeholders to identify performance and outcome indicators, monitor and analyze data and develop Quality Improvement initiatives.
- Highly organized multitasker and detail-oriented professional with ability to work well under pressure and meet deadlines in a fast-paced and dynamic environment.
- Demonstrated ability to work independently and be self-directed.
- Demonstrates a professional and respectful attitude to patients, public, volunteers and colleagues and fosters good public relations and effective working relationships.
- High drive for results, service excellence and can-do and conscientious approach to work.
- Computer/technical proficiency in Microsoft suite of so

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