Hotel Sales Manager

2 weeks ago

Mississauga, Canada Fairfield Inn & Suites by Marriott Toronto Airport Full time

The Role

**Responsibilities**:
Proactively solicits and qualifies new business to achieve personal and hotel revenue goals through telephone solicitation, outside sales calls, site inspections, written communication, and client entertainment

Conducts targeted account research to determine revenue potential

Participates in business review meetings, training and other sales-related meetings as required.

To be knowledgeable of local market, national companies, market trends, competition and customers.

Work with other departments within the hotel to provide quality service to customers.

Attend trade shows, community events and industry meetings.

Responds to sales leads and clients’ requests within 4 hours

Prepares and customizes sales presentations and proposals to meet client’s needs.

Works in harmony with other departments to execute groups and catering.

Produces quarterly plans and weekly reports with plans to follow through on activities targets and annual revenue goals.

Analyze current and potential market trends; coordinates all activities to maintain and increase revenue through added business volume and increased rates

Executes sales trips to key market areas.

Maintains accounts in Delphi with all pertinent information.

Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly.

Weekly MOD shifts

Maintain Manga / Fairfield policies and procedures

Other duties as assigned by the GM

**Requirements**:
Must have excellent communication, written and verbal required

Must have a sharp knowledge and understanding of the hotel sales / operations

This position must have a minimum of 2 years’ experience in hotel sales

Energetic and outgoing, with a positive attitude, driven to provide outstanding guest service.

A working knowledge of Delphi or Marsha, Fossy is a plus.

Must be able to work a flexible schedule, hold a valid driver’s license and drive to client appointments

Self-motivated with the ability to function and make decisions in a fast-paced high-pressure environment with strong attention to detail and organization.

**Salary**: From $50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Vision care

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L4V 1A3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 4 years (required)

Work Location: In person

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