Sales Support Specialist, New Hotel Openings

3 weeks ago

Mississauga, Canada Sysco Canada Full time

**Sales Support Specialist, New Hotel Openings**

Reports To

Corporate Business Development Manager

Location

Mississauga, ON

Type

Full-Time Permanent

Closing Date

Sept 29, 2023

**Company Overview**

Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.

Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?

**For a full list of opportunities, visit**

**Role**:
The NHOP (New Hotel Opening) Specialist works as part of a team with the Corporate Business Development Manager and is responsible for to identify and securing all NHOPS within a fiscal year using STR (Smith Travel Report) reports and existing relationships with Management Groups and Chains in combination with field level intelligence from the Territory Managers. Drive the sales per door of all NHOPS to $1500 minimum and become the industry leading provider in OS&E (Operating Supplies & Equipment) products.

**Role Responsibilities**:

- Participates in the achievement of company financial and strategic objectives by effectively and profitably Assisting the NHOP Manager in managing the NHOP and Conversion segment of our business. Assist the NHOP Manager by providing the following data reporting: capture rate, $ per door, lost business, etc.
- Hotel Opening Orders - Coordinate information and planning for Hotel Opening Orders between Corporate Accounts, the Distribution Centers shipping the orders, the customer and the carrier to execute a smooth delivery to the property.
- Support Opening Order DC, including but not limited to coordination of Inbound Freight, system management of all transactions.
- Maintain spreadsheets, statistical reporting as developed and standardized to support New Hotel Opening Orders.
- Investigate delivery issues with Carriers, shortages reported by customers, any issue relative to a New Hotel Opening Order.
- Develop in depth knowledge of core products, and brand standards.
- Work effectively with internal departments such as Customer Service, Corporate Accounts, Credit etc.
- Work closely with TM (Territory Managers) on the NHOP process.
- Prepare and maintain NHOP templates/quotations. Break orders down by floor. Monitor order status. Prepare room distribution lists for delivery. Update NHOP Manager on order status.
- Build relationships with new and existing customers.
- Travel to NHOP openings to assist.
- Maintain weekly shipping and sales report.
- Is willing to work safely with mínimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their Supervisor.
- Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
- Perform other duties as assigned.

**Qualifications/Skills/Job Requirements (About you)**:

- Min. of 3 years relevant experience in sales with a proven track record of growing profitable business.
- Broad knowledge of the business and program/process implementation techniques is required.
- Post-secondary education in related field preferred, equivalent work experience will be considered.
- Intermediate proficiency in Microsoft Office and Adobe PDF files
- Excellent customer service skills
- Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary. Ability to write reports and business correspondence and effectively present information and respond to questions from suppliers, customers, management and inter-department staff. Capable of working with internal staff from other departments in a proactive and constructive manner.
- A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary. Able to manage large, complex projects. Uses time effectively and able to work independently.
- Ability to add, subtract, multiply and divide in all units of measure; compute rate, ratio and percent; uses whole num

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