Business Development Advisor

3 weeks ago

Surrey, Canada Powertech Labs Full time

Powertech Labs Inc is a cleantech company with the mission of being a trusted innovation partner providing solutions, specialised testing, and technical expertise for a safe and sustainable global energy future. Powertech has a global reputation for delivering transformative solutions in both the electric power industry as well as the transport sector.

We are always guided by our values as a global clean-technology and engineering company:

- Safety: This top everything. We do our work safely or we do not do it at all.
- Challenges: We ready ourselves for the hardest challenges - through attaining accreditations, developing industry-leading innovative products & services, investing in our labs, hiring great people, and making them better.
- Diverse Teams: We are strongest together and capitalize on our varied attributes - together we are more than the sum of parts.
- Our Customers: Customers fuel this company and we constantly work with them to earn and retain their trust and loyalty. We expect that our customers hold us accountable to our commitments.
- Excellence: Striving for excellence, acting with integrity, and having the highest standards in quality are core to what we do.

Duties
You are comfortable in both technical and customer facing roles and will be an ambassador responsible for seeking win-win solutions for Powertech customers. This opportunity is best suited to someone who is a strategic thinker with strong commercial acumen and a proven ability to deliver solutions in response to complex and sensitive queries from clients. Relevant experience and a proven track record in business development will be a key requirement.
- Lead customer engagement in coordination with Business Development, Marketing, Legal and Powertech business units to manage and deliver on customer expectations.
- Provide excellent customer service, address customer issues and deliver on strategic customer opportunities.
- Act as a trusted advisor to Powertech customers. Engage customers to ensure awareness of and encourage participation in Powertech projects.
- Build and manage strategic relationships with internal and external senior decision-makers.
- Respond to internal stakeholder requests and inquiries regarding business cases and business decisions relating to customer-focused projects.
- Provide constructive feedback and champion improvements on internal business processes and practices which will make it easier for customers to do business with Powertech.
- Develop an in-depth knowledge of Powertech products, services, policies and rate structures.
- Develop project timelines and manage BD projects consistent with senior management requirements
- Offer suggestions and recommendations to internal and customer stakeholders to support them in making technical scoping decisions where appropriate.

**Qualifications**:

- A university degree in Commerce, Business Administration, Engineering or related discipline and/or an equivalent combination of education and experience
- Six to eight years in customer related roles, including sales, marketing and/or business development in a utility, consulting or comparable industry
- Exceptional written and oral communication and presentation skills, with the ability to make complex information simple and summarize key facts for decision makers
- Demonstrated ability to lead negotiations to effective resolution, effectively manage conflict and confidently deal with customers on sensitive issues
- Strong business acumen and proven commercial competency
- Excellent writing, verbal and presentation skills in particular at the technical and senior management and executive level

Additional Information:
Job Status: Full-Time Regular
Affiliation: M&P
Job Level: P3
Job location : Surrey, B.C.
- The successful applicant will be required to travel to and visit customer sites to understand their business and operational needs and may be required to support their customer after hours as necessary to support urgent issues
- A condition of employment for this job is that you maintain a valid class 5 driver’s license in good standing

Please be advised that this role has been assessed as safety sensitive and pre-qualification alcohol and drug testing will be required as a pre-condition to employment.
A condition of employment for this job is that you maintain your Driver's License (Class 5) in good standing.

For Powertech Lab positions, the flexible work model options are different due to their specific operational requirements and details will be discussed at the interview stage.

Maintaining customer-confidence and our reputation is key: To this end, all our campus and laboratories are accredited to ISO9001 (quality), ISO14001 (environment stewardship) and ISO45001 (safety) and IEC/ISO 17025 for over 100 standards. To complement the focus on accreditation, we encourage our experts to drive global standards and provide development opportunities for all staff to grow in their role and to advan

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