ERP Specialist

2 weeks ago

Vancouver, Canada Oxygen8 Solutions Inc. Full time

We are looking for an ERP Specialist to join our team. This role will report to the ERP Manager and work across all functional departments in Oxygen8 to conduct day-to-day Epicor activities as well as to improve and optimize our system.

**Key Responsibilities**:

- Collaborate with key users and end-users across the organization, serving as the primary point of contact for technical issues related to the Epicor ERP system.
- Provide timely support for incoming ERP system incidents, diagnosing issues, conducting root cause analysis, and resolving problems effectively.
- Work seamlessly with various departments to ensure smooth data flow across different Epicor Kinetic system modules.
- Develop and maintain reports to enhance data visibility and decision-making.
- Assist in creating and updating training materials, processes, and work instructions to empower users.
- Monitor system parameters, processes and procedures to maintain consistency and accuracy.
- Leverage functional, analytical, and technical expertise to configure and support Epicor Kinetic functions, including manufacturing, accounting, and Inventory & Supply Chain.
- Train individuals on the “quote-to-cash” functionalities within the system.
- Perform other duties as assigned.

**Qualifications, Skills & Experience**:

- Bachelor’s or associate degree in information technology, Business, or equivalent experience.
- 2 years of experience in quote-to-cash processing within the Epicor Kinetic environment.
- 2 years of experience in an industrial and manufacturing environment.
- Proficiency in data-related tasks, including SQL, BAQs (Business Activity Queries), and DMT (Data Management Tool).
- Creative problem-solving abilities with a focus on efficiency.
- Strong troubleshooting skills with meticulous attention to detail.
- Excellent interpersonal skills for effective collaboration.
- Highly organized with keen attention to detail.

We strongly believe in building a team that works well together and we are committed to creating an inclusive environment that provides the space for our team to grow in the best way possible.

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