Service Experience Worker

4 months ago

Port Coquitlam, Canada Kinsight Full time

Kinsight has been serving the community and families of children, youth and adults with developmental delays or disabilities for almost 70 years We’ve learned a lot over the years and that learning has shaped our services and supports to help people to achieve their goals. We work each day to live out our Vision - a world where _Everyone’s Welcome, Everyone Belongs, Everywhere. _If this Vision resonates with you and you would like to help us to continue to learn and grow, please read on

Kinsight is an accredited non-profit organization that works alongside people of all ages to support growth, development and personal well-being. We work throughout the community with hundreds of people - including neighbours, professionals, employers and businesses - to welcome and include all people, and foster vibrant and healthy communities.

We’ve seen a lot of changes in the last few years and we’ve worked hard to move from offering services that meet ‘current best practices’ to designing and delivering services that are and will become ‘next best practices’. While we have always challenged ourselves to be better and do better for those we serve, the experiences of people throughout the community (and the world) made us pause and redesign many of our traditional services in conjunction with those we serve. Participants, their Families and Caregivers have played an active role in charting our way forward and the staff team has done a fantastic job in responding to the needs of Participants. We are looking for more dedicated and enthusiastic staff to join the team.

We need people who believe in our Vision, the ‘why’ of what we do, and who can plan with and offer Participants meaningful dynamic service experiences. And of course we’ll be looking for all the other things too like ‘team player’, ‘able to work independently’, ‘strong communicator’, and ‘fairly tech savvy’.

***:
Under the guidance and support of the Community Inclusion Supervisor and through active team participation, the Service Experience Worker will design creative service experiences and support people with developmental disabilities and other support needs to participate in those experiences that reflect and respect the personal preferences, goals and choices of each person.

**SHIFTS**:
35 hours/week - Primarily Monday to Friday, 8:30 am - 4:00 pm, with the flexibility to work some evening and weekend shifts*

**LOCATIONS**:
Port Coquitlam and surrounding communities*
- Work location and hours of work can change at any time based on program needs

**QUALIFICATIONS**:

- Diploma in Human Services or equivalent education (e.g. Community Support Worker, Therapeutic Recreation)
- 1 year of experience designing creative service experiences and supporting adults with developmental and physical disabilities to participate
- Previous experience working with persons with physical disabilities, or persons with mental illness, or dual diagnosis
- Demonstrated ability to work in a variety of environments independently
- Competency in written and verbal communication
- Strong computer skills
- Knowledge of current theory, principles and practices in the field
- Experience physically assisting people with personal care needs in a respectful and safe manner
- Experience in the organization and facilitation of the Person-Centered Planning Process
- Knowledge of Positive Behavioral Support techniques, knowledge and experience in skill based training
- Knowledge of and ability to use augmentative communication
- Ability to interact effectively with individuals and families
- Ability to support Participants to access community activities through the use of public transit.
- Current Community Care First Aid/CPR, NVCI, Food Safe certificates
- Requires union membership

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