Analyst, Digital Health Initiatives Operations

2 months ago

Toronto, Canada Crohn's and Colitis Canada Full time

Sep 10, 2024

**Title**: Analyst, Digital Health Initiatives Operations
**Reports to**: Manager, Digital Health Initiatives
**Type**: Full-Time, Contract

**ROLE IMPACT**:
Crohn’s and Colitis Canada is seeking a team player, ready to roll up their sleeves to find solutions and take on tasks to support the success of Crohn’s and Colitis Canada’s digital health programs (MyGut, GoHere and other programs) and the organization. Reporting to the Digital Health Initiatives (DHI) Manager, the DHI Operations Analyst will play a vital role in supporting the manager in ensuring the ongoing and future success of all digital programs by conducting business analytics, offering recommendations, ensuring quality assurance, along with providing program support.

If this excites you, read on to learn more about our exciting new opportunity.

**QUALIFICATIONS**:

- Completion of a post-secondary degree or diploma in data analytics, health administration, project management, or a related field;
- 3+ years of experience in business analytics. Digital Health project experience an asset.
- Proven experience in project coordination or administration, preferably in a healthcare or digital health setting.
- Strong organizational and time management skills, with the ability to handle multiple tasks and prioritize effectively.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management tools.
- High aptitude in data analytics, data fidelity and quality
- Adept at using technology to assist with data analytics such as advanced Excel and PowerBI
- Business analysis skills, including requirement gathering, process mapping, and data analysis.
- Excellent relationship building ability and strong communication skills; able to adapt communication style for various audiences;
- Highly organized, detail oriented with strong analytical skill; able to work independently;
- Self-motivated, driven, problem solver and a team player;
- Successful completion of a criminal and credit background check..

**WHY YOU SHOULD JOIN US**:

- Flexible hours; we aren’t strict 9-5ers
- Hybrid environment; some days at home and some days in our downtown city-view office.
- Work-life balance; we understand there’s more to your life than work and we respect that as an organization;
- Extended health and dental employee benefits program;
- Employer matching RRSP program;
- Last but not least, a passionate and diverse team championing our values; Courageous, Inclusive, Authentic and Collaborative, working towards a GREAT cause

**RESPONSIBILITIES**:

- Conduct business analysis to understand and document requirements, processes, and workflows using BPMNs, process maps etc.
- Assist in the development of business cases, feasibility studies, and project plans.
- Collaborate with stakeholders to gather and analyze data, identify trends, and recommend improvements.
- Assist in overseeing the implementation process of digital tools, including mobile apps and other digital health solutions.
- Analyze digital health data, metrics, and outcomes to provide meaningful insights and recommendations. Prepare reports and presentations summarizing key findings, project progress, and outcomes for senior management and relevant stakeholders.
- Drafting and anticipating the need for policy changes to ensure best practice in digital health
- Coordinate and schedule meetings, including preparing agendas and ensuring follow-up on action items.
- Facilitate effective communication within the digital health team and with other departments.
- Provide administrative support to the digital health team, including managing correspondence, scheduling appointments, and maintaining records.
- Assist in the preparation of presentations, reports, and other project-related documents.

**ABOUT US**:
Crohn’s and Colitis Canada is on a relentless journey to find the cures for Crohn’s disease and ulcerative colitis and improve the lives of everyone affected by these chronic diseases. Collectively with the support of volunteers, researchers, donors and the community, we are transforming the lives of people affected by Crohn’s and colitis through research, support programs, advocacy, and awareness.

To protect the health and safety of our employees and community, Crohn’s and Colitis Canada is requiring that employees be fully vaccinated against COVID-19. Crohn’s and Colitis Canada will provide accommodation on a case by case basis, in accordance with its obligations for anyone who is unable to be vaccinated for a reason protected under applicable human rights legislation.

**HOW TO APPLY**:
Interested applicants are asked to submit a **PDF** of their resume and optional cover letter

**This position will be posted until Sept 20th, 2024.**

We thank all applicants for their interest to work at Crohn’s and Colitis Canada; however, only those selected for an interview will be contacted.

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