Account Manager

4 months ago

Pembroke, Canada CFT Recycling Full time

**WHAT WE DO**

At CFT Group, we offer a variety of responsible strategies that support the reusing, reducing and recycling of materials that are sustainable to our planet, and future. Our lines of business include: Recycling, Transport, Auto Sales, Demolition, Bins and Storage. Together we provide our customers with complete solutions to manage and dispose of their materials (primarily metal). We are a business in rapid expansion and are constantly looking for free thinking, hard working and creatively driven people to join our CFT family. Excellent customer service is our business and our people are what make it all happen.

**RESPONSIBILITIES INCLUDES**:

- Main office is situated at: 1900 Merivale Road, Ottawa, ON
- Use prospecting strategies to lead high volume outreach activities to prospects and close deals
- Uncover potential opportunities with clients
- Build and sustaining long-lasting relationships with new and existing customers based in designated territories
- Travel in the surrounding area to conduct face-to-face meetings with existing and potential customers
- Use of Salesforce daily to enter all contact made with leads, accounts and opportunities
- Develop and implement an effective strategy to ensure market share increase and customer retention
- Maintain an accurate record of all leads contacted
- Collaborate with the marketing department to expand brand presence through the creation of suitable marketing materials
- Research competitors' products and pricing as well as market conditions
- Negotiate strategically with potential and existing customers to close sales
- Conduct customer follow up calls to ensure customer satisfaction
- Identify the needs and challenges of the prospective customer
- Determine the prospect's interest in [product/service]
- Achieve a set # of KPI’s for each day/week/month for both activities and sales.
- Meet/exceed sales targets on a regular basis
- Expect to be at least 50% of the time facing clients on the road

**QUALIFICATIONS**
- Bilingual is an _asset_ (English/French)
- Experience using Salesforce is an _asset_
- Previous sales experience is a _must_
- Drivers license (required) and clean driving record
- Must be over 25 years of age (bonafide requirement for insurance)
- Ability to work in a fast-paced, non-stop environment while providing excellent customer service
- Ability to adapt to frequent changes of priority and complete job tasks
- Strong communication skills
- Excellent organizational skills
- Effective negotiation skills
- Exceptional customer service skills
- Detail-oriented

**Compensation**
- 50,000 - 60,000/year
- Commission (uncapped) paid monthly
- Company car
- Gas card
- Expense account
- Group Benefits plan (paramedical, prescriptions & dental care)

**Salary**: $50,000.00-$60,000.00 per year

Schedule:

- Monday to Friday
- Weekends as needed

**Experience**:

- B2B sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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