Dealer 1-hfx
6 months ago
**Position Summary**
**Key Accountabilities**
- Conducts live games on the casino floor professionally and as a team member
- Ensures compliance of all regulations, policies, and procedures
- Works closely with Supervisors and management staff to ensure a well-run gaming floor
- Promotes the Casino’s events, services, and promotions to all guests
- Assists players with game rules
- Promotes and maintains positive relations with all guests and staff
- Ensures the guest is being provided with superior customer service
- Commitment to learning what our customers’ needs and wants are
- Encourages mutual accountability in service and inspiring others
- Takes pride in work and willing to learn and master new games
- Protects the Company’s assets by securing cards, chips and cash; verifies all transactions and concentrates on table activities
- Maintains appropriate game pace and proper game security
- Contacts Supervisor to resolve disputes and game irregularities
- Finds ways to **Play **; you are serious about work, without being serious in your demeanor
- **Chooses **to make every day a great day
- Stays focused in order to **Be there**:
- Delivers an exceptional entertainment experience to internal and external guests to ensure you **Make their day**
**Education and Qualifications**
- Minimum Grade 12 or equivalent is required
- Strong basic mathematic skills required to determine winnings, losses, and game outcomes, is required
- Dealer Certificate (Training provided, **scheduled on Oct 5 -19 **)
- Demonstrated exceptional customer service and interpersonal skills
- Satisfactory attendance is required
- Proven sound judgement and decision-making skills is required
- Demonstrated aptitude to create an entertainment experience with guests is required
- Proven to be detail oriented, reliable, punctual, efficient, trustworthy, diligent in duties and responsibilities, and a team player
- Self-motivated and works well in a fast-paced environment
**Work Environment Considerations**
- Regular casino environment, standing for long periods of time, dealing cards for long periods of time, some exposure to noise, non-traditional work hours.
**Additional**
- Pay rate with gratuities
- We thank all applicants for their interest, and will contact those qualified to continue in the recruitment process._
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