IT Support Technician Ii

4 weeks ago


Edmonton, Canada Associated Engineering Group of Companies Full time

**Job Description**:
We are currently searching for an** IT Support Technician II **in our** Edmonton office**.

What we offer:

- A centrally located office in the heart of downtown Edmonton that is easily accessible.
- A flexible work environment that allows for a combination of working from home and in the office.
- Competitive salary and benefits, including a fitness allowance, company-matching pension program, and a parental leave top-up program.
- Ongoing support for your growth and development, including a formal Professional Development program, mentorship programs, and training opportunities.
- An on-site fitness centre accessible to all staff, with full amenities.
- An active Social Club that promotes social activities in and outside the office, and offers subsidized tickets to local events, such as the Taste of Edmonton.

Your responsibilities will include:

- Function as a skilled part of the Support Technician team, providing local support and back-fill support for other company locations.
- Work to deliver the services defined in the Service Objectives for IT Services.
- Monitor the Service Desk, handling support and service requests and documenting outcomes.
- Maintain the IT asset inventory for Corporate IT assets.
- Assist other IT support technicians with problems and workload as needed.
- Decommission and dispose of retired IT equipment.
- Assist in the generation and maintenance of the Corporate Capital Budget and monitor expenditures.
- Assist in maintaining IT administration documentation.
- Performs other related duties as assigned.

**Job Requirements**:
What you will bring:

- Post-secondary diploma/degree from an accredited university or college in Information Technology, Computer Science, Computer Engineering, System Management, or Information System Management.
- 2+ years providing IT support.
- Excellent interpersonal skills.
- Service oriented and a committed team player.
- Strong spoken and written communication, documentation, and organization skills.
- Firm understanding of typical company IT policies.
- Available for weekends or after-hours work, if necessary.
- Ability to work under pressure.
- Ability to handle confidential information.
- Ability to assist in the preparation of Corporate IT capital budgets and maintain inventory.
- Familiar with ITIL service delivery.
- Experience with ITIL-oriented service desk tool(s).
- Advanced Windows and Active Directory proficiency and troubleshooting skills.
- Microsoft 365 and Entra AD skills.
- Advanced TCP/IP network troubleshooting skills are an asset.
- Familiarity with Microsoft Teams.



  • Edmonton, Canada Associated Engineering Group of Companies Full time

    **Job Description**: We are currently searching for an** IT Support Technician II**in our** Edmonton office**. What we offer: - Competitive salary ($70,000 - $80,000) and benefits, including a fitness allowance, company-matching pension program, and a parental leave top-up program. - A centrally located office in the heart of downtown Edmonton that is...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: The Telehealth technician provides support and training to end users that are utilizing Telehealth and Unified Communication Services equipment. They provide guidance on how to use the equipment as well as monitoring session to ensure they are successful. The technicians are also responsible for the maintenance and troubleshooting of...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: The Telehealth technician provides support and training to end users that are utilizing Telehealth and Unified Communication Services equipment. They provide guidance on how to use the equipment as well as monitoring session to ensure they are successful. The technicians are also responsible for the maintenance and troubleshooting of...


  • Edmonton, Canada City of Edmonton Full time

    **Landscape Technician II** **Job Number***: **47027** Landscaping plays a key role in shaping our urban neighbourhoods and is a primary determinant of our city's environmental, financial and social sustainability. The development industry supports this sustainability by contributing millions of dollars annually in landscaping infrastructure to the City of...


  • Edmonton, Canada Worley Full time

    **Deskside Support Technician II** **-** **EDM01LN** **Company**: WorleyCord **Primary Location**: CAN-AB-Edmonton **Job**: Desktop Support **Schedule**: Full-time **Employment Type**: Employee **Job Level**: Experienced **Job Posting**: Jan 13, 2025 **Unposting Date**: Feb 13, 2025 **Reporting Manager Title**: Manager II, IT Business...


  • Edmonton, Canada MacEwan University Full time

    TECHNOLOGY SUPPORT TECHNICIAN II (INTERNAL ONLY) **INFORMATION TECHNOLOGY SERVICES** **Competition No.** 24.11.362 **CATEGORY** **SALARY** **CLOSING DATE** - Full-Time Continuing (35 hours per week) MSA Band D (Steps 1-8): $26.083 - $37.932 per hour. $47,471 - $69,036 per annum (Based on 35 hours per week). November 29, 2024**About Us**: - MacEwan...


  • Edmonton, Canada WorleyParsons Full time

    Job Description - Deskside Support Technician II (EDM01LN) Company: WorleyCord Primary Location CAN-AB-Edmonton Job Desktop Support Schedule Full-time Employment Type: Employee Job Level: Experienced Job Posting Jan 13, 2025 Unposting Date Feb 13, 2025 Reporting Manager Title: Manager II, IT Business Operations Worley is a global professional...


  • Edmonton, Canada City of Edmonton Full time

    **Job Number**:51400** The Edmonton Police Service (EPS) is seeking a Warehouse Technician II to provide customer service in support of the Materials Management Branch. In this position, your responsibilities include: - Act as a lead hand for the warehouse team, providing guidance and supervision to Warehouse Technician I staff. - Assign daily tasks, set...


  • Edmonton, Alberta, Canada NCR Atleos Full time

    Field Service Technician II - Calgary, ABApply locations ALBERTA VIRTUAL, CAN time type Full time posted on Posted 2 Days Ago job requisition id R1145996About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service...

  • Level Ii Technician

    3 weeks ago


    Edmonton, Canada Applus+ Full time

    Company Bio: Applus+ is a **global leader** in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a **trusted partner** who enhances the quality and safety of our clients’ assets and infrastructures while...

  • Level Ii Technician

    4 weeks ago


    Edmonton, Canada Applus+ Full time

    Company Bio: Applus+ is a **global leader** in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a **trusted partner** who enhances the quality and safety of our clients’ assets and infrastructures while...


  • Edmonton, Alberta, Canada Aramark Full time

    At Aramark, we are seeking an Environmental Services Technician II to join our team. The primary responsibility of this role is to ensure that assigned area(s) are clean and well-maintained, meeting customer and client expectations. Key responsibilities include:Thoroughly cleaning and maintaining designated areas.Using and storing equipment as...

  • Technician Ii

    3 weeks ago


    Edmonton, Canada Paladin Technologies Full time

    As a Technician II - Security with Paladin Technologies, you will collaboratively review, understand, analyze (for correctness), and implement installation blueprints and plans from Project Managers and Sales Teams to complete installations. This role requires the ability and knowhow to properly complete the installation, understand and follow the BOM, and...

  • Technician Ii

    4 weeks ago


    Edmonton, Canada Aggreko, LLC Full time

    At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it. We are immediately hiring a Technician II Power in our Service Center in Edmonton, AB - a role that will help us to power progress for our customers. Why Aggreko? Here are some of...


  • Edmonton, Canada Framewerx Inc Full time

    **Service Desk Technician II** Job Title: Service Desk Technician II Reports to: Operations Manager Travel Requirements: - Travel as required and annual business events. Job Location: - Hybrid Office About Framewerx Framewerx distinguishes itself as an equal opportunity employer and a leading MSP. We maintain a robust cluster of datacenter equipment,...


  • Edmonton, Canada Alberta Health Services Full time

    Your Opportunity: We are looking for an enthusiastic and experienced Administrative Support II for our Edmonton Zone Diagnostic Imaging Central Scheduling Team! This position is accountable to the Manager of EZ Central Scheduling, Projects, and Initiatives for the effective performance of numerous clerical duties relative to the scheduling of Diagnostic...

  • Technician Ii

    3 weeks ago


    Edmonton, Canada Aggreko, LLC Full time

    At Aggreko, we provide energy solutions, so communities can thrive and businesses can grow. We bring power, heating and cooling to customers and communities wherever they need. We are seeking Heavy Duty Mechanics, and Electricians for full time Technician II Power - a role that is critical in making sure our customers get the electricity, heating and cooling...

  • Technician Ii Power

    2 weeks ago


    Edmonton, Canada Aggreko, LLC Full time

    At Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it. We are immediately hiring a Technician II Power in our Service Center in Edmonton, AB - a role that will help us to power progress for our customers. - Why Aggreko? Here are some of...


  • Edmonton, Canada Cintas Full time

    **Requisition Number**: 188509 Cintas is seeking a Maintenance Technician II to assist with maintaining an industrial laundry facility. Responsibilities include but are not limited to repairing, maintaining, installing and troubleshooting industrial equipment, systems and components including but limited to washers, dryers, steam tunnels, conveyor systems...


  • Edmonton, Canada NCR Atleos Full time

    Field Service Technician II - Calgary, AB Apply locations ALBERTA VIRTUAL, CAN time type Full time posted on Posted 2 Days Ago job requisition id R1145996 About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize...